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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $26.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Professional development opportunities
team events
Retirement Plan
Job Description
We are recruiting for an experienced Catering Supervisor, Suites to join the premium hospitality operations of the FIFA World Cup 26TM, one of the most prestigious global sporting events. The hiring institution is a top-tier hospitality and event management provider specialized in delivering exceptional catering services in high-profile venues during international tournaments. The company prides itself on creating unforgettable experiences through meticulous attention to detail, efficient event coordination, and excellence in customer service. Operating within the premium suites setting, the organization caters to an elite clientele, including commercial partners and special invited guests, ensuring a world-class environment that aligns with... Show More
Job Requirements
- 3-5 years of experience in the catering or hospitality industry
- Bachelor’s degree in a related field or equivalent experience
- Proficiency in Microsoft Office Suite and related software
- Strong organizational and process management skills
- Ability to work under pressure and meet deadlines
- Excellent interpersonal and communication skills
- Reliable time management and work ethic
- Flexibility for long, irregular hours
- Physical ability to stand for extended periods
- Ability to lift up to 20 lbs
- Conversational English
- Legal eligibility to work in Miami without sponsorship
- Ability to pass accreditation process
Job Qualifications
- 3-5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership
- Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field
- Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet
- Exceptional organizational and process management skills
- Maintains composure under pressure, consistently delivering high performance and sound decision-making
- Strong interpersonal, communication, and negotiation skills
- Highly reliable with excellent time management and a proactive approach
- Flexibility to work long days, evenings, weekends and holidays when necessary
- Conversational English as a minimum
- Legally able to work with no sponsorship assistance in Miami
- Ability to pass Accreditation process
Job Duties
- Oversee the daily operations of premium suites, ensuring all catering services are executed to the highest standard
- Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting
- Serve as the primary on-the-floor contact for suite clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary
- Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day
- Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting
- Ensure suite setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event
- Uphold all venue, tournament, and safety policies throughout operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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