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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $26.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
Professional Development
Job Description
The hiring establishment is engaged in providing premium hospitality services for major international events, specifically targeting venues hosting the FIFA World Cup 261 Premium Hospitality Programs. This company operates within the vibrant and dynamic hospitality and event management industry, specializing in delivering exceptional guest experiences in large-scale sporting arenas and hospitality lounges. Their focus is on ensuring that guests, whether commercial clients or invited VIPs, receive unparalleled catering and service throughout the entirety of the event. With their commitment to excellence, they create memorable moments for attendees by coordinating complex hospitality operations with precision and professionalism.
This company pri... Show More
This company pri... Show More
Job Requirements
- 3-5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations and staff leadership
- Bachelor’s degree in restaurant management, hospitality management, food service, or a related field or an equivalent combination of education, training, and hands-on experience
- Proficient in microsoft office suite, adobe acrobat, zoom, docusign, and smartsheet, with the ability to manage administrative and operational workflows efficiently
- Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency
- Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments
- Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams
- Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities
- Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary
- Occasionally lift and/or move up to 20 lbs with or without reasonable accommodation
- The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required
- Conversational english as a minimum
- Legally able to work with no sponsorship assistance in houston
- Ability to pass accreditation process
Job Qualifications
- 3-5 years of experience in the catering or hospitality industry, with a focus on multi-unit operations and staff leadership
- Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field or an equivalent combination of education, training, and hands-on experience
- Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently
- Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency
- Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments
- Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams
- Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities
- Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary
- Conversational English as a minimum
- Legally able to work with no sponsorship assistance in Houston
- Ability to pass accreditation process
Job Duties
- Oversee the daily operations of premium lounges, ensuring all catering services are executed to the highest standard
- Complete and maintain daily KPI tracking worksheets, capturing product movement, service metrics, and operational notes for reporting
- Serve as the primary on-the-floor contact for lounge clients, responding quickly to service needs, resolving issues, and escalating concerns when necessary
- Mitigate operational challenges by coordinating with catering teams, runners, and back-of-house support to ensure smooth service throughout each match day
- Communicate key updates, challenges, and insights to the Venue Catering Manager, providing clear and timely reporting
- Ensure lounge setups meet premium standards, including product presentation, cleanliness, and readiness prior to each event
- Uphold all venue, tournament, and safety policies throughout operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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