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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.75
Work Schedule
Flexible
Day Shifts
Job Description
The City of Plano is a vibrant municipality committed to providing exceptional services to its residents, businesses, and visitors through a dedicated and professional team of employees who embrace the organizational values embodied in the acronym SERVE—Stewardship, Engaged, Respectful, Visionary, and Excellence. As a prominent city in Texas, Plano prides itself on fostering a community-oriented environment where innovation meets tradition, ensuring quality service delivery and excellence in every aspect of city operations. This commitment extends to the hospitality and event management sector where the City plays host to a variety of events that require impeccable coordination and service standards. The... Show More
Job Requirements
- High school diploma or GED equivalent
- two years of progressively responsible experience in food and beverage supervision
- Texas Class C driver’s license (must obtain within 30 days of hire)
- Texas Department of Health Food Protection Management certification
- Texas Alcoholic Beverage Commission certification
- must pass a drug test, driver license check, criminal history background check, periodic CJIS background check, and social security number verification check
- ability to stand, walk, bend, stoop, kneel, reach, push, and pull materials up to 25 pounds
- ability to work in an office environment with moderate noise levels and controlled temperature conditions
- ability to interact effectively with upset staff and public representatives
Job Qualifications
- High school diploma or GED equivalent
- completion of a post-secondary Hospitality Management program is preferred
- two years of progressively responsible experience in food and beverage supervision, preferably in a full-service restaurant, fast food, concession, or banquet setting
- familiarity with a wide variety of service styles including buffets, full service, concessions and offsite functions
- experience in alcohol service is highly desired
- skill in leading teams of employees, including coaching, development and training
- skill in developing and administering room and flow layouts for events
- skill in improvising while working away from support employees
- Texas Class C driver’s license (must obtain within 30 days of hire per state law)
- Texas Department of Health Food Protection Management certification
- Texas Alcoholic Beverage Commission certification
Job Duties
- Supervises banquet staff through the set-up, break down, and duration of events
- reviews customer needs in advance of the function or event and ensures that staffing, food supplies and set up needs are met
- during the event, ensures that all customer needs are satisfied
- ensures that equipment is properly cleaned and stored and facilities are cleaned accordingly after events
- assists in training food service attendants with the Banquet Supervisor and Food Sales & Service Supervisor
- provides work leadership promoting a positive work atmosphere of mutual respect with all food service personnel
- works directly with Banquet Supervisor, Food Sales & Service Supervisor and Banquet Chef to assure proper plating and presentations of all catered events
- ensures that all food is served according to established standards
- assists with ordering supplies and products related to guest service ensuring the highest quality and greatest cost effectiveness
- maintains a safe and sanitary environment as outlined in the safety program and all local, State and national regulatory agencies
- meets and exceeds all City of Plano health requirements
- ensures that the concession stand equipment is properly maintained, set up and stored
- manages the concession stand, works as cashier as needed, supervises cashiers, food assemblers and acts as food expo, ensuring that the guest gets the correct order
- responsible for alcoholic beverage service at Plano Event Center including product inventory, ordering, receiving, organization and the storage of the alcohol product, cash handling, inventory reports
- must have Texas Alcoholic Beverage Commission (TABC) certification and ensures that standards of service and legal requirements are continually met
- regular and consistent attendance for the assigned work schedule is essential
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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