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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement
Job Description
Delaware North is a global leader in hospitality and food service, operating concession and premium dining services at American Family Field in Milwaukee, Wisconsin. American Family Field is a 41,900-seat stadium and has been home to the Milwaukee Brewers since 1970. Delaware North handles an array of concession outlets, suites, all-inclusive areas, and clubs within this iconic sports venue. They also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant, further integrating Milwaukee's beloved local flavors into their culinary offerings. This family-owned company boasts over 100 years of history, giving employees a chance to be part of a global legacy... Show More
Job Requirements
- Minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment
- must be able to obtain a City of Milwaukee Bartending License
- ability to lift up to 40 pounds
- ability to stand and walk for the entire length of shift
- ability to work in variable temperatures
Job Qualifications
- Minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment
- excellent guest service skills
- detail-oriented with strong organizational skills
- ability to work accurately, efficiently, and courteously in a high-pressure environment
- good leadership and training skills
- good communication skills
- ability to follow job procedures and manager instructions
- basic math skills
- must be able to obtain a City of Milwaukee Bartending License
Job Duties
- Train and supervise catering associates and observe job performance
- ensure catering associates properly prepare catered events for guests
- conduct walk-throughs to check for any issues
- ensure all food presentations and displays meet company standards
- ensure responsible alcohol service and report any violations
- answer guest questions regarding food preparation or ingredients, service, or billing
- resolve guest complaints with the assistance of the department manager
- ensure that all workstations, pantries, and storerooms remain clean and sufficiently stocked
- ensure replacement stock is ordered
- ensure all sanitation practices are used and Department of Health guidelines are followed
- ensure specifications and requests of each catering order/event are communicated and executed effectively
- lead catering associates by example
- complete all event set-up and breakdown responsibilities within timelines provided
- oversee day-to-day activities of subordinates and assign responsibility for specific work or functional activities
- perform day-to-day assignments in addition to oversight duties
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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