Catering Specialist - Plum Market

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $18.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

flexible scheduling

comprehensive training

competitive holiday pay

Career growth opportunities

Comprehensive benefits package

401(k) with Company Match

Team member discounts

Job Description

Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry, established with a mission to provide customers with the finest selections of all natural, organic, local, and specialty grocery items. Renowned for its dedication to quality and exceptional customer service, Plum Market places its team members at the core of its operations. This commitment to fostering a welcoming and supportive environment allows the company to thrive in diverse communities, emphasizing inclusion and a shared passion for healthy, high-quality food and beverages. The company’s retail grocery stores are designed to reflect the communities they serve, combining thoughtfully... Show More

Job Requirements

Minimum of 2 years of experience in catering coordination event planning or food service management
Proven ability to manage catering logistics sales and event execution
Strong organizational skills and the ability to manage multiple priorities
Excellent written and verbal communication skills
Ability to create and manage BEOs and follow-up documentation per SOP
Comfort with technology including use of tablets presentation tools and Microsoft Office
Ability to work a flexible schedule including nights weekends and holidays
Physical ability to stand and walk for up to 4 hours without a break
Ability to bend and stoop to grasp objects climb ladders lift up to 50 lbs unassisted and push pull carts weighing up to 100 lbs unassisted
Employment contingent upon successful background check
Ability to work flexible schedule including nights weekends and holidays

Job Qualifications

Minimum of 2 years of experience in catering coordination event planning or food service management
Proven ability to manage catering logistics sales and event execution
Strong organizational skills and the ability to manage multiple priorities
Excellent written and verbal communication skills
Ability to create and manage BEOs and follow-up documentation per SOP
Comfort with technology including use of tablets presentation tools and Microsoft Office
Ability to work a flexible schedule including nights weekends and holidays
Physical ability to stand and walk for up to 4 hours without a break
Ability to bend and stoop to grasp objects climb ladders lift up to 50 lbs unassisted and push pull carts weighing up to 100 lbs unassisted
An associate degree in catering culinary or hospitality preferred

Job Duties

Serve as the primary point of contact for all catering guests from inquiry to follow-up
Secure and manage catering orders generating accurate BEOs with pricing descriptions and staffing requirements
Coordinate logistics with the Prepared Foods Department to ensure timely production and delivery
Train mentor and coach team members to support catering operations
Maintain a folder for each catering event with BEOs performance notes quantity adjustments and improvement areas
Attend face-to-face meetings with potential clients using iPad and tools for effective presentations
Track and process catering invoices for timely submission to accounting
Follow up with guests after events to gather feedback and build loyalty
Acquire new catering clients and develop relationships to grow departmental revenue
Ensure BEOs are posted according to SOP and visible to the appropriate teams
Model and maintain exceptional guest service throughout the entire process
Maintain deep knowledge of Plum Market’s products catering capabilities and policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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