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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training opportunities
Job Description
Our company is a well-established player in the food service and hospitality industry, known for delivering exceptional dining and catering experiences to a diverse clientele. As a full-service catering provider, we specialize in managing and executing events ranging from intimate gatherings to large-scale corporate functions. Our commitment to quality, guest satisfaction, and operational excellence has earned us a trusted reputation in the market. We pride ourselves on maintaining high standards in food preparation, timely service, and professional conduct across all our team members.
The role of Catering Specialist involves a dynamic and challenging position that blends customer service, operational o... Show More
The role of Catering Specialist involves a dynamic and challenging position that blends customer service, operational o... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in catering or food service preferred
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Physical stamina to perform tasks including lifting, standing, and working outdoors
- Valid driver's license preferred
Job Qualifications
- Customer service experience
- Leadership skills
- Ability to manage multiple priorities
- Good judgment and conflict resolution skills
- Ability to follow detailed recipes and procedures
- Understanding of preparation and production documentation
- Physical ability to work in various weather conditions
- Communication skills
- Training and coaching skills
- Basic order entry and phone handling skills
Job Duties
- Exhibits exemplary guest service throughout the entire process of their delivery order or full-service event
- Handles multiple priorities, works under stress, and exercises good judgment when dealing with guest situations and complaints
- Provides daily oversight and manages logistics of catering operations
- Manages timeline and appropriate planning for both people and product
- Follows process as taught and managed by Catering Operations Manager
- Follows recipes and procedures to ensure product is prepared and maintained to specifications
- Comprehends all preparation and production sheets and tools as they pertain to the catering department and can use them in daily operations as well as training situations
- Manages any issues or conflicts in a professional and productive manner
- Sets a standard of personal appearance that shows pride in the position and instills that pride to other employees
- Works in all weather conditions to complete tasks and ensure guest happiness
- Performs side duties including cleaning catering equipment, organizing supplies, washing catering dishes, sanitizing workstations, and other food production duties
- Cleans and maintains catering vehicles, including proper recordkeeping of service and maintenance
- Complies with all health and safety regulations
- Organizes, leads, and motivates their store’s catering team
- Works directly with employees to teach, train, and uphold all of our catering standards
- Capable of placing to-go orders and handling all phone calls that come into the restaurant with a friendly voice
- Does what you can to help ensure an efficient, smooth flowing restaurant
- Communicates directly with store and catering management on consistent basis to ensure complete guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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