Catering Services Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

HHM Hotels is a distinguished hotel management company that specializes in providing exceptional hospitality services that exceed guest expectations. Known for its commitment to excellence and a guest-centric approach, HHM Hotels manages a diverse portfolio of properties that range from upscale boutique hotels to large-scale convention centers. The company is dedicated to creating memorable experiences through quality service, innovative operations, and an unwavering focus on customer satisfaction. As a leader in the hospitality industry, HHM Hotels fosters a dynamic environment where employees can thrive and develop their careers while contributing to the company's growth and success. The company culture embraces... Show More

Job Requirements

  • Associate or bachelor’s degree in hospitality or related industry preferred
  • proven track record in catering and banquet sales required
  • ability to work flexible hours including holidays and weekends
  • physical ability to stand for extended periods, walk, push, lift up to 25 pounds, bend and reach, stoop, kneel, or crouch
  • excellent communication and interpersonal skills
  • leadership experience
  • familiarity with safety and sustainability protocols

Job Qualifications

  • Associate or bachelor’s degree in hospitality or related industry preferred
  • proven track record in catering and banquet sales
  • excellent interpersonal and communication skills
  • strong leadership and team management abilities
  • proficiency in sales techniques and client relationship management
  • ability to work flexible hours including holidays and weekends
  • knowledge of sustainability practices in hospitality
  • commitment to safety standards

Job Duties

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
  • oversee all catering sales, targeted towards existing and new corporate and social markets
  • solicit new business, making prospecting calls and outside client visits
  • maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients
  • handle account details ensuring all pertinent aspects of solicitation and closing are complete and documented
  • service accounts including BEOs and Group Resumes when necessary
  • prepare information for, meet with, and entertain clients as deemed appropriate to obtaining potential business from that account
  • provide an exceptional level of service and acquire the highest quality of catered products for our clients
  • communicate both verbally and in writing to provide clear direction to staff
  • follow sustainability guidelines and practices related to HHM’s EarthView program
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • perform other duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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