Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
paid leave
Employee assistance program
Paid Time Off
Hotel discount program
Job Description
Zachry Hotels is a prominent hospitality establishment dedicated to delivering exceptional guest experiences through superior service and a welcoming environment. With a firm commitment to its core values—Every Person Matters, Together We Can Do Great Things, and This Is More Than a Job—the company fosters a familial culture among its team members. This nurturing environment prioritizes integrity and dedicated customer care, ensuring guests and employees alike feel valued and respected. Zachry Hotels is recognized for its passionate approach to hospitality, operating as a key player in the hotel industry while aligning itself with the renowned Hilton brand standards.
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Job Requirements
- Minimum 2 years of experience in catering sales, event management, or hotel
- knowledge of Delphi or similar event management systems
- excellent written and verbal communication, organizational, and negotiation skills
- ability to manage multiple events simultaneously
- strong attention to detail and commitment to outstanding guest service
- flexible schedule including availability for some evenings, weekends, and on-site event support
Job Qualifications
- Minimum 2 years of experience in catering sales, event management, or hotel
- knowledge of Delphi or similar event management systems
- excellent written and verbal communication, organizational, and negotiation skills
- ability to manage multiple events simultaneously
- strong attention to detail and commitment to outstanding guest service
- flexible schedule including availability for some evenings, weekends, and on-site event support
- bachelor’s degree in Hospitality Management, Business, or related field a plus
Job Duties
- Manage and coordinate all aspects of catering and event sales for corporate meetings, social functions, and group events
- conduct site visits, client meetings, and tastings to promote the hotel's event spaces and catering options
- prepare and negotiate proposals and contracts, ensuring accuracy and profitability while meeting client needs
- work closely with culinary, banquet, and operations teams to ensure seamless event execution
- create detailed Banquet Event Orders and distribute timely information to all departments
- maintain accurate records in Delphi and follow Hilton sales standards and procedures
- meet or exceed catering and event revenue goals, including upselling food and beverage enhancements and AV services
- cultivate strong client relationships to drive repeat and referral business
- participate in local networking events, community outreach, and Hilton brand initiatives to generate new leads
- provide on-site support during events as needed to ensure client satisfaction and successful outcomes
- assist with forecasting, budgeting, and month-end reporting in coordination with the sales leadership team
- solicit, negotiate and book new and repeat business through efforts such as outside sales calls, telemarketing, mailings, and networking while maximizing banquet space to meet or exceed revenue goals
- plan, up-sell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, complete contracts, prepare appropriate paperwork, coordinate with hotel areas, and resolve customer issues to ensure quality delivery and satisfaction
- maintain up-to-date knowledge of corporate/hotel procedures and competitors to improve sales strategies and achieve goals
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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