Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,000.00 - $59,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
paid leave
Employee assistance program
Paid Time Off
Hotel discount program
Job Description
Zachry Hotels is a distinguished name in the hospitality industry, renowned for its passionate commitment to exceptional customer service and creating memorable experiences for every guest. As a dedicated hotel group, Zachry Hotels fosters a warm, family-like environment where the well-being of both guests and team members is paramount. The company's culture is deeply rooted in strong core values which guide every decision and action taken: every person matters, together we can do great things, and this is more than a job. This philosophy creates an uplifting workplace culture where service excellence and integrity are the cornerstones of the business.Show More
Job Requirements
- minimum 2 years of experience in catering sales, event management, or hotel
- knowledge of Delphi or similar event management systems
- excellent written and verbal communication, organizational, and negotiation skills
- ability to manage multiple events simultaneously
- strong attention to detail and commitment to outstanding guest service
- flexible schedule including availability for some evenings, weekends, and on-site event support
Job Qualifications
- Minimum 2 years of experience in catering sales, event management, or hotel
- knowledge of Delphi or similar event management systems
- excellent written and verbal communication, organizational, and negotiation skills
- ability to manage multiple events simultaneously
- strong attention to detail and commitment to outstanding guest service
- flexible schedule including availability for some evenings, weekends, and on-site event support
- bachelor's degree in Hospitality Management, Business, or related field a plus
Job Duties
- Manage and coordinate all aspects of catering and event sales for corporate meetings, social functions, and group events
- conduct site visits, client meetings, and tastings to promote the hotel's event spaces and catering options
- prepare and negotiate proposals and contracts, ensuring accuracy and profitability while meeting client needs
- work closely with the culinary, banquet, and operations teams to ensure seamless event execution
- create detailed Banquet Event Orders and distribute timely information to all departments
- maintain accurate records in Delphi and follow Hilton sales standards and procedures
- meet or exceed catering and event revenue goals, including upselling food and beverage enhancements and AV services
- cultivate strong client relationships to drive repeat and referral business
- participate in local networking events, community outreach, and Hilton brand initiatives to generate new leads
- provide on-site support during events as needed to ensure client satisfaction and successful outcomes
- assist with forecasting, budgeting, and month-end reporting in coordination with the sales leadership team
- solicit, negotiate and book new and repeat business through efforts such as outside sales calls, telemarketing, mailings, networking while maximizing banquet space to meet/exceed revenue goals
- plan, up-sell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations
- complete contracts, prepare appropriate paperwork, coordinate with hotel departments, resolve customer issues and complaints to ensure quality product delivery and customer satisfaction
- maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses to continually improve sales strategies and achievement of goals
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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