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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,100.00 - $62,200.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North is a globally recognized hospitality and food service company with a rich heritage spanning over 100 years. As a family-owned business, Delaware North is dedicated to delivering exceptional experiences through its diverse operations across iconic sports venues, national parks, casinos, hotels, and retail establishments. The company prides itself on nurturing employee growth and fostering a supportive work environment where individuals can thrive and build rewarding careers. Delaware North's commitment to inclusivity and equal opportunity reflects its core values of respect, integrity, and excellence.
At the heart of Delaware North's gaming division is the Mardi Gras Casino and R... Show More
At the heart of Delaware North's gaming division is the Mardi Gras Casino and R... Show More
Job Requirements
- 2-3 years of experience working in a hotel or hospitality company
- food and beverage experience
- ability to identify key market segments and appropriate mediums for selling opportunities
- experience in sales and marketing training
- familiarity with sales-related technology application
- strong commitment to customer and client service
- demonstrate initiative, leadership, and team-building skills
- excellent written and verbal communication skills
Job Qualifications
- 2-3 years of experience working in a hotel or hospitality company
- food and beverage experience
- ability to identify key market segments and appropriate mediums for selling opportunities
- experience in sales and marketing training
- familiar with sales-related technology application
- strong commitment to customer and client service
- demonstrate initiative, leadership, and team-building skills
- excellent written and verbal communication skills
- catering or event sales experience is preferred
Job Duties
- Prospect and solicit new wedding and social accounts
- meet with new and existing clients
- provide tours of facilities
- review event details
- write contracts
- greet guests at functions prior to hand-off to operations or banquets
- up-sell to guests
- handle client and customer concerns
- follow-up with guests after events
- handle guest relations and monitor adherence to quality assurance standards
- identify opportunities for regional business at other Delaware North locations
- work with property operations to detail groups and menus
- prepare and distribute banquet event orders and additional event support documentation in a timely manner to clients for contractual execution
- participate in industry-related events such as bridal fairs and other local and regional events
- support all internal departments based on events and needs
- develop quarterly action plans highlighting how you leverage your markets in order for the property to achieve the financial plan
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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