Catering Sales Manager - Embassy Suites by Hilton South Bend at Notre Dame
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,000.00 - $65,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
complimentary parking
Uncapped quarterly bonus potential
Discounted Team Member Meals
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Paid Time Off
Supportive parental leave
Employee Stock Purchase Program
debt-free education
Job Description
The Embassy Suites by Hilton South Bend at Notre Dame is a premier hotel located in the vibrant Eddy Street Commons, directly across from the University of Notre Dame. Situated in South Bend, Indiana, this hotel is perfectly positioned in a lively college town known for blending the dynamic energy of a university community with the charm and hospitality of a midsize city. South Bend offers residents and visitors a thriving yet laid-back lifestyle, with diverse neighborhoods, friendly locals, four distinct seasons, and rich cultural experiences. This setting makes Embassy Suites by Hilton South Bend an ideal destination for travelers... Show More
Job Requirements
- High school diploma or equivalent
- minimum of one year experience in sales management within hospitality
- excellent verbal and written communication skills
- ability to work independently and as part of a team
- strong customer service orientation
- proactive approach to lead generation and client engagement
- willingness to travel primarily outside the hotel
- proficiency in negotiation and contract management
- knowledge of event planning and catering services
- familiarity with hospitality sales software a plus
Job Qualifications
- At least one year of sales management experience within the hospitality industry
- strong communication skills
- commitment to delivering exceptional customer service
- team-oriented mindset and self-starter attitude
- passion for proactively targeting and securing social business
- sales experience within the hotel industry preferred
- catering sales management experience with a focus on weddings preferred
- familiarity with Delphi.fdc software desirable
- degree-level qualification in a relevant field advantageous
- proven experience in negotiations
Job Duties
- Target and solicit new catering business through lead generation, face-to-face prospecting, and relationship referrals
- design, develop, and sell creative catered events
- develop existing business to uncover additional revenue opportunities
- maximize revenue by upselling packages and creative food and beverage
- respond to incoming catering opportunities
- perform site visits, both scheduled and on-demand
- assist with the forecasting of all catering revenue categories
- participate in the development and implementation of the vanity site for weddings
- handle customer compliments and complaints through distribution and resolution
- stay on top of industry trends making recommendations to sales and catering teams
- work closely with the Event Manager to ensure all event details are communicated
- travel primarily outside the hotel to initiate new sales, solicit leads, hold conferences and make sales proposals and presentations
- determine rates and negotiate contracts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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