Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan
Job Description
Hyatt Place Phoenix is a vibrant, modern hotel located in the heart of downtown Phoenix, known for its timeless, refined, and energetic design inspired by the art deco-desert chic theme. Surrounded by a prime location within walking distance to a variety of local attractions such as the Orpheum Theatre, Chase Field, Talking Stick Resort Arena, Phoenix Art Museum, shopping, and restaurants, Hyatt Place Phoenix offers guests a blend of stylish ambiance and practical amenities. This property prides itself on creating memorable guest experiences by fostering a welcoming and proactive service culture supported by a team dedicated to exceptional hospitality. As... Show More
Job Requirements
- Bachelor's degree in hospitality management, business, or related field preferred
- Minimum 1 year of catering sales or event planning experience in a hotel or events-focused hospitality environment
- Knowledge of local market and event trends is a plus
- Strong organizational and time management skills with the ability to manage multiple priorities
- Exceptional communication, negotiation, and client service skills
- Proficiency in catering sales software such as Delphi, Opera, or Envision CRM systems
- Flexibility to work evenings, weekends, and holidays as business needs dictate
Job Qualifications
- Bachelor's degree in hospitality management, business, or related field preferred
- Minimum 1 year of catering sales or event planning experience in a hotel or events-focused hospitality environment
- Knowledge of local market and event trends is a plus
- Strong organizational and time management skills with the ability to manage multiple priorities
- Exceptional communication, negotiation, and client service skills
- Proficiency in catering sales software such as Delphi, Opera, or Envision CRM systems
- Flexibility to work evenings, weekends, and holidays as business needs dictate
Job Duties
- Proactively solicit new group and social business for meetings, banquets, and special events through outbound sales efforts and by responding to incoming leads
- Conduct thorough site inspections and client meetings to promote the hotel's event spaces, services, and amenities while identifying client needs and securing business
- Develop and present customized proposals, negotiate rates and contract terms, and secure client commitments in alignment with property standards and revenue goals
- Serve as the primary point of contact for group clients, managing all planning and servicing aspects from contract signature through event execution
- Coordinate all event details with internal departments including Banquets, Culinary, AV, and Rooms to ensure service delivery matches commitments made to the client
- Act as the on-site contact during events, providing direct support to meeting planners and ensuring smooth operations and client satisfaction throughout the event
- Maintain accurate, detailed records of sales activities, client interactions, contracts, and event logistics within the hotel’s sales and catering system
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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