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Catering Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $58,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling

Job Description

Hyatt Regency Lisle Near Naperville is a distinguished hotel located just minutes from downtown Naperville and key Chicago business and leisure areas. This establishment offers a perfect blend of modern comfort and exceptional service, featuring spacious suite-style guestrooms, an indoor pool, fitness center, complimentary self-parking, and a contemporary restaurant and lounge. Hyatt Regency Lisle Near Naperville aims to provide guests with memorable experiences by supporting them with warmth, professionalism, and a true commitment to hospitality throughout their stay.

Vinayaka Hospitality, founded in 2008, manages 12 properties across various markets in partnership with prestigious brands such as Hilton, Marriott, a... Show More

Job Requirements

  • Knowledge, skills and abilities
  • Strong verbal and written communication skills
  • Must be able to speak, read, write, and understand the primary workplace language
  • Ability to work independently and collaboratively, serving as a leader within team environments
  • Basic computer proficiency, including email, CRM systems, and sales platforms
  • Knowledge of hotel operations, group markets, and competitive landscape
  • Strong customer service mindset with the ability to consistently deliver and maintain guest satisfaction
  • Confident decision-making skills with the ability to work within general policies and guidelines
  • Availability to work flexible hours including occasional evenings or weekends and adjusted hours for events, client meetings, or peak demand periods
  • Ability to manage business volumes and hotel needs that determine weekly hours

Job Qualifications

  • Strong verbal and written communication skills
  • Ability to work independently and collaboratively, serving as a leader within team environments
  • Basic computer proficiency, including email, CRM systems, and sales platforms
  • Knowledge of hotel operations, group markets, and competitive landscape
  • Strong customer service mindset with the ability to consistently deliver and maintain guest satisfaction
  • Confident decision-making skills with the ability to work within general policies and guidelines

Job Duties

  • Build and maintain strong relationships with existing clients while continuously developing new accounts
  • Proactively solicit new business through outbound calls, emails, networking, tradeshows, and local sales calls
  • Conduct property tours, site inspections, and competitive set tours to build market intelligence and referral networks
  • Review competition reader boards weekly to identify trends and new lead opportunities
  • Participate in industry meetings, community events, and professional organizations to expand brand visibility
  • Manage all account details to ensure thorough documentation, communication, and follow-through
  • Work closely with clients to understand event goals, customize menus and setups, and create detailed, accurate event plans
  • Respond to all sales leads within 24 hours to uphold service excellence
  • Conduct weekly sales calls to strengthen partnerships and discover new opportunities
  • Attend and support events, greeting group contacts onsite to ensure client satisfaction and seamless execution
  • Achieve budgeted catering revenue goals across food, beverage, room rental, and audio/visual categories
  • Prepare and submit accurate monthly forecasts and sales reports
  • Organize workload effectively, maintaining exceptional attention to detail and the ability to manage multiple events at once
  • Adapt responsibilities as needed to meet the evolving needs of the hotel

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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