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Catering Sales Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) with Company Match
Tuition Assistance
discounted room rates
Training and development opportunities
Career advancement opportunities

Job Description

Concord Hospitality is a reputable company in the hospitality industry known for managing a portfolio of full-service hotels, resorts, and conference centers. With a strong commitment to quality, integrity, and community, Concord emphasizes creating exceptional guest experiences and fostering a supportive work culture for its associates. The company prides itself on its "Associate First" philosophy, which prioritizes employee growth, work-life balance, and diversity. Concord Hospitality's dedication to these core values has established it as a leader in the hotel management sector, known for delivering outstanding service and maintaining profitable operations while nurturing a positive and inclusive work environment.

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Job Requirements

  • Minimum 2 years of experience in catering sales hotel convention services banquet management hotel sales or culinary arts or equivalent combination of education and experience
  • Strong communication negotiation and organizational skills
  • Ability to work a flexible schedule including weekends and peak season days
  • Proven ability to manage multiple events simultaneously while ensuring quality
  • Guest-focused mindset with thorough attention to detail and commitment to service excellence
  • Leadership skills to inspire and support team members
  • Proficiency in contract negotiation and event coordination

Job Qualifications

  • Minimum 2 years’ experience in catering sales hotel convention services banquet management hotel sales or culinary arts or equivalent combination of education and experience
  • Strong communication negotiation and organizational skills
  • Ability to work a flexible schedule and thrive in a fast-paced environment
  • Guest-focused with attention to detail and a commitment to delivering outstanding service

Job Duties

  • Sell and manage social and corporate catering events including guest rooms banquet food and beverage and upselling contracted groups
  • Negotiate contracts suggest menus and coordinate room setups according to policy and client needs
  • Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
  • Generate new business through solicitation networking and follow-up with past clients
  • Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
  • Lead pre-event on-site and post-event communications to ensure service excellence
  • Monitor budgets sales quotas and revenue opportunities implement strategies to increase catering revenue during low-demand periods
  • Conduct site tours for prospective clients and facilitate client meetings as needed
  • Train delegate and guide staff to ensure smooth operation of events and service standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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