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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
wellness programs
Job Description
The hiring establishment is a luxury hotel that specializes in providing a high-end hospitality experience to its guests. Known for its exceptional service, elegant atmosphere, and commitment to excellence, this luxury hotel caters to a diverse clientele ranging from corporate clients to private event planners. The hotel offers a range of facilities including banquet halls, conference rooms, and event spaces designed to accommodate various types of functions such as weddings, bar/bat mitzvahs, golf tournaments, reunions, holiday parties, and corporate day business events. It operates in a competitive market, emphasizing personalized service and attention to detail to maintain its reputation as... Show More
Job Requirements
- Professional demeanor appropriate for a luxury environment
- Minimum 3 years' experience in luxury hotel catering/conference planning with an emphasis on sales/revenue generation
- Thorough knowledge/understanding of the luxury hotel/catering market
- Knowledge of event planning, event services, and food production and presentation
- Able to anticipate/identify potentially difficult situations and respond quickly with an effective solution
- Ability to be proactive
- Working knowledge of Microsoft Office and Meeting Matrix
- Possess or attain CMP/CSEP and/or Wedding certification
- Able to communicate in the English language
- Able to work flexible schedules including holidays and weekends and able to perform multiple tasks
- Must be able to work in a fast paced environment
- Must be physically fit to lift, pull, and push items up to 50 pounds
- Physically able to stand, walk, reach and bend throughout shift
Job Qualifications
- Hospitality management or related bachelor's degree from an accredited university
- Minimum 3 years' experience in luxury hotel catering/conference planning with an emphasis on sales/revenue generation
- Thorough knowledge/understanding of the luxury hotel/catering market
- Knowledge of event planning, event services, and food production and presentation
- Working knowledge of Microsoft Office and Meeting Matrix
- Possess or attain CMP/CSEP and/or Wedding certification
- Able to communicate in English
- Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook)
Job Duties
- Arrange site inspections and off-site presentations as required
- Monitor and handle inquiry calls, emails, and walk-ins
- Identify and target prospective customers and new business
- Meet or exceed all quarterly and annual sales goals as assigned
- Provide client proposals in accordance with established departmental policies and procedures
- Produce monthly sales-related reports and sales forecasts for assigned area of responsibility
- Maintain accurate data in all operating software to ensure forecasting and reporting accuracy
- Initiate billing procedures, and ensure deposit(s) and/or credit applications are received with adequate information and processes in a timely manner
- Communicate all subsequent changes in a timely manner through established procedures and/or verbal communication
- Attend department, and relevant meetings on a regular basis
- Stay current on catering and special event trends
- Develop ongoing relationships with key customers and industry leaders
- Work knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and set-up of staging and dance flooring
- Join or participate in one or more professional organizations as it relates to Sales and Catering
- Perform any other reasonable duties as required by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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