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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,200.00 - $63,300.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Company-paid disability
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Paid sick time
Job Description
Westin La Paloma Resort and Spa is a premier luxury hotel located in a picturesque setting, renowned for its exceptional guest services, elegant accommodations, and extensive amenities. As part of HM Alpha Hotels & Resorts, this property offers a distinguished hospitality experience characterized by high standards and a commitment to excellence in guest satisfaction. The resort caters to leisure and business travelers with a variety of facilities including multiple dining options, event spaces, and recreational activities. Recognized for its beautiful desert landscape and upscale ambiance, Westin La Paloma is a sought-after destination for weddings, corporate events, and large gatherings, emphasizing... Show More
Job Requirements
- bachelor’s degree in business, hospitality management, marketing, or related field
- minimum 2 years of experience in catering sales or related hotel disciplines
- proven track record of exceeding sales targets and client satisfaction
- valid driver’s license and reliable transportation
- strong sales and negotiation skills
- excellent communication and interpersonal abilities
- detail-oriented with strong organizational skills
- ability to manage multiple programs and deadlines
- proficiency in BEO creation and CRM software
- ability to work in fast-paced environment
- successful completion of background check
- availability to attend client appointments and community events
Job Qualifications
- minimum 2 years of experience in catering sales or related hotel disciplines including convention services, event planning and execution, banquet or culinary operations
- proven track record of exceeding sales targets and client satisfaction metrics
- bachelor’s degree in business, hospitality management, marketing, or related field
- valid driver’s license and reliable transportation
- strong sales and negotiation acumen
- relationship builder with polished communication skills
- detail-oriented event planner
- highly organized with expertise in BEO creation, lead management, and CRM systems
- strategic thinker with ability to align sales with business goals
- comfortable in fast-paced, multi-property environment
- proven ability to upsell and maximize revenue
- confident presenter and team collaborator with hospitality work ethic
Job Duties
- handle and follow up on inquiries for small meetings/events with or without guestrooms
- follow up on leads by qualifying customer needs and event dates
- negotiate contracts and banquet event orders (BEO)
- identify and price customer needs, up-sell where possible, and close sales with customer deposits and signatures
- communicate group details and changes to hotel departments
- coordinate customer needs with property business and activities
- present potential business at driver meetings
- conduct client and hotel staff meetings to ensure event expectations
- finalize and detail catering plans for groups
- orchestrate functions on-site or off-site
- prospect for new catering business using various methods including phone calls, outside sales calls, trade shows, community functions, internet prospecting, and supplier partnerships
- monitor blocked space to ensure contractual obligations
- initiate release of blocked space after cut-off date
- maintain account files in software system
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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