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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
employee discount
Health savings account
Dental Insurance
Health Insurance
Employee assistance program
Disability insurance
401(k) matching
Vision Insurance
Life insurance
Job Description
The role of Catering Sales Manager is a vital position within the hospitality industry, specifically focusing on multiple hotel properties in the local community. This position is often found within established hotel chains or independently owned hotels that prioritize providing exceptional event hosting services. The Catering Sales Manager will be responsible for cultivating new volume accounts, fostering strong relationships with existing clients, and driving overall business growth. The hotel brand aims to enhance its presence and reputation in the market by offering excellent catering and event planning services, and the Catering Sales Manager plays a central role in achieving these... Show More
Job Requirements
- Minimum 2 years of experience in catering sales or related hotel disciplines
- Bachelor's Degree in Business, Hospitality Management, Marketing, or a related field
- Must possess a valid driver's license and reliable transportation for attending client appointments, off-site events, and community functions
Job Qualifications
- Bachelor's Degree in Business, Hospitality Management, Marketing, or a related field
- Minimum 2 years of experience in catering sales or related hotel disciplines including convention services, event planning and execution, banquet or culinary operations
- Proven track record of exceeding sales targets and client satisfaction metrics
- Strong sales and negotiation acumen
- Relationship builder with a client-first mindset
- Detail-oriented event planner
- Highly organized with expertise in BEO creation, lead management and CRM systems
- Strategic thinker
- Comfortable in a fast-paced, multi-property environment
- Proven ability to upsell and maximize revenue
- Confident presenter and team collaborator
- Hospitality-driven work ethic
Job Duties
- Handle and follow up on inquiries for small meetings/events with or without guestrooms
- Follow up on leads by qualifying the customer’s needs and dates for the event to determine if the business is a good fit for the property
- Negotiate contracts and banquet event orders (BEO)
- Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO
- Communicate group details/changes to all hotel departments, coordinating customer’s needs with other property business and activities to ensure customer’s expectations are met and the property operates efficiently
- Present potential business at Driver Meetings to determine best mix of customers for hotel to attain budgeted revenues
- Conduct meetings with client and hotel staff to ensure each event meets client’s expectations
- Finalize and detail catering plans for groups contracted by assigned sales manager
- Completely orchestrate these functions on-site or off-site
- Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships
- Monitor blocked space to ensure group is meeting their contractual obligations
- Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers
- Maintain account files in software system, ensuring accurate communication between client and hotel staff
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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