Catering Sales Manager

Charlotte, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $50,800.00 - $65,400.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Employee assistance program

401(k) plan with Company Match

Paid vacation

Paid sick time

Employee Discount Program

Job Description

DoubleTree Charlotte, part of the HM Alpha Hotels & Resorts family, is a distinguished full-service hotel renowned for its commitment to providing exceptional hospitality and memorable experiences to its guests. Located conveniently in Charlotte, this hotel offers welcoming accommodations, versatile event spaces, and a reputation for quality service, making it a preferred destination for travelers and event planners alike. As an employer, DoubleTree Charlotte emphasizes creating an inclusive and respectful work environment aligned with its core values of integrity, customer focus, and excellence.

The Catering Sales Manager role at DoubleTree Charlotte is a pivotal full-time position designed for a pr... Show More

Job Requirements

Minimum two years of experience in catering sales, convention services, or event management within a hotel or hospitality setting
bachelor’s degree preferred or equivalent combination of education and experience
valid driver’s license and reliable transportation
successful completion of background check prior to employment
excellent verbal and written communication skills
ability to manage multiple client accounts and events simultaneously
proficiency with event management software, PMS, CRM, and Microsoft Office
strong negotiation and sales skills
availability to work full-time
commitment to maintaining a professional and client-focused demeanor

Job Qualifications

Minimum two years of experience in catering sales, convention services, or event management within hospitality
proven success managing multiple events and client accounts simultaneously
demonstrated track record of meeting or exceeding sales and client satisfaction targets
familiarity with event management software, hotel PMS systems, CRM tools, and Microsoft Office Suite
bachelor’s degree in Hospitality Management, Business, Marketing, Communications, or related field preferred
strong sales and negotiation skills
exceptional organizational, multitasking, communication, and interpersonal skills
creative and strategic thinking abilities
proven ability to upsell and maximize event revenue while maintaining guest satisfaction

Job Duties

Collaborate with clients to understand event objectives and develop detailed plans
manage the entire catering event lifecycle from inquiry to post-event follow-up
serve as the primary contact between clients and hotel departments ensuring communication and coordination
handle and follow up on catering and small meeting inquiries with proposal preparation and contract negotiation
develop and maintain strong client relationships to encourage repeat business and referrals
prospect for new catering business through networking and strategic partnerships
conduct pre-convention meetings, site visits, and event walkthroughs
collaborate with sales and operations teams to maximize revenue through upselling and event solutions
monitor and manage room blocks, catering revenue, and contract fulfillment
identify and implement operational improvements and cost control measures
maintain accurate client records, contracts, and banquet event orders within software systems

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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