Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
401K Matching
flexible scheduling
Travel Discounts
Employee room rate discount
Paid Time Off
Job Description
Delta Hotel by Marriott Virginia Beach Waterfront is a premier hospitality establishment located just steps away from the scenic Chesapeake Bay. Managed by Crescent Hotels & Resorts, this hotel offers guests a casually elegant dining experience and a beautiful bayside deck, making it a standout destination for both leisure and business travelers. Crescent Hotels & Resorts is well-known for its commitment to providing exceptional guest experiences, and the team takes great pride in fostering a supportive and inclusive work environment where employees are valued as the cornerstone of their success. The hotel is dedicated to creating a workplace where associates... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of catering sales experience
- Proven track record of meeting or exceeding sales goals
- Strong communication and interpersonal skills
- Ability to work flexible hours as needed
- Proficiency with sales software and Microsoft Office
- Ability to manage multiple projects and deadlines
- Valid driver’s license for travel to client meetings as required
Job Qualifications
- Two years of catering sales experience
- Ability to understand and analyze the local market and competitors
- Strong negotiating and closing skills
- Customer service oriented with excellent communication skills
- Experience working collaboratively with internal teams and external partners
- Knowledge of Marriott’s Customer Service Standards and Brand Standards preferred
- CI-TY experience preferred but not required
- Ability to design, develop and sell creative catered events
Job Duties
- Manages the sales efforts for the property including local corporate and social catering
- Responds to incoming catering opportunities for the property
- Identifies, qualifies and solicits new catering business to achieve personal and property revenue goals
- Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
- Closes the best opportunities for the property based on market conditions and property needs
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
- Works with the management team to create and implement a catering sales plan addressing revenue, customers and market
- Designs, develops and sells creative catered events
- Maximizes revenue by up-selling packages and creative food and beverage
- Develops and manages catering sales revenue and operation budgets and provides forecasting reports
- Develops menus that drive sales
- Assists with selling, implementation and follow-through of catering promotions
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
- Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership
- Handles social, government and corporate catering opportunities
- Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery
- Achieves catering revenue goals by actively up selling each business opportunity to maximize revenue
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience
- Performs other duties, as assigned, to meet business needs
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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