Job Overview
Compensation
Type:
Salary
Rate:
Range $49,700.00 - $64,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Riverside Hotel is a distinguished hospitality establishment known for its commitment to exceptional service and memorable guest experiences. Catering primarily to a diverse clientele that includes both corporate and leisure travelers, the hotel prides itself on providing an elegant setting enhanced by top-notch amenities and personalized care. As a reputable player in the hotel and catering industry, the Riverside Hotel offers a range of services including luxurious lodging, fine dining, event hosting, and catering solutions tailored to meet the unique needs of its guests. \n\nThe Catering Sales Manager position is an essential role within the hotel's Sales and Catering... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in catering sales or event management
- Strong communication and negotiation skills
- Ability to work flexible hours including evenings and weekends
- Proficient in sales and catering software such as Delphi and Opera
- Must pass pre-employment screening and background check
- Commitment to maintaining a drug-free workplace
- Ability to lift and move up to 10 pounds
- Good vision including depth perception and color vision
- Ability to stand and walk for extended periods
- Willingness to work in varied weather conditions occasionally
- Ability to handle client inquiries and maintain professional decorum
- Demonstrated organizational and multitasking abilities
Job Qualifications
- Proven experience in catering sales or hospitality sales management
- Strong negotiation and interpersonal skills
- Excellent communication and customer service abilities
- Familiarity with hospitality sales and catering event planning software
- Ability to lead and coordinate event logistics
- Detail-oriented with strong organizational skills
- Knowledge of hotel operations and event management
- Ability to work collaboratively with diverse teams
- Proficient in Microsoft Office and relevant sales applications
- High school diploma or equivalent, with preference for related higher education
- Demonstrated ability to meet sales targets and maximize revenue
- Experience in customer relationship management
- Ability to manage multiple projects and deadlines efficiently
Job Duties
- Represent the hotel and conduct events with customers by telephone or in-person to solicit catering business
- Meet and entertain customers, conduct property tours, and promote facilities and services
- Respond to customer inquiries and negotiate contracts with customers and vendors
- Assume responsibility for the successful set-up and execution of meetings, meals, and special events
- Provide direction and supervision of meeting and/or catering logistics to operational departments and staff members
- Maximize revenue by selling open functions within a 30-day booking window with negotiated food and beverage minimums
- Develop customer menus, draft contracts and letters, and organize all event arrangements
- Audit customer checks and department charges for accuracy
- Ensure contracts, menus, letters, and reports comply with hotel standards and policies
- Re-book functions and follow up with customers post-event through tracing and booking dates
- Demonstrate working knowledge of service standards
- Attend management staff meetings and prepare presentations and discussions
- Maintain knowledge of departmental equipment maintenance and operating procedures
- Pursue personal growth development goals
- Perform other duties and responsibilities as assigned
- Observe daily operations to ensure smooth business transactions
- Assist staff with guest relations or operational issues
- Ensure coverage of the Catering Sales office to meet client demands
- Ensure meeting/banquet facilities are clean and presentable
- Handle walk-ins and inquiries for the hotel.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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