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Urbane Cafe

Catering Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $57,000.00 - $73,500.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career Development

Job Description

Urbane Cafe is a vibrant family-owned and operated restaurant company founded by Tom Holt, with a strong foothold in Southern California and Nevada. Known for its fresh, healthy, and delicious menu offerings, Urbane Cafe specializes in gourmet sandwiches, farm-fresh salads, and freshly baked focaccia made daily in open-hearth ovens. The company has been steadily growing, expanding to multiple locations while maintaining a warm, inviting, and contemporary atmosphere where guests enjoy casual yet discerning meals crafted from refined local ingredients. Urbane Cafe's commitment to quality food, excellent service, and a friendly environment has earned a loyal customer base who keep returning... Show More

Job Requirements

  • 2+ years of experience in catering sales, restaurant sales, hospitality, or event management
  • strong understanding of food and beverage operations
  • proven sales, negotiation, and closing ability
  • excellent written and verbal communication skills
  • strong organizational skills with the ability to manage multiple events simultaneously
  • experience within a restaurant or restaurant group catering program
  • familiarity with catering software, CRM systems, and/or POS platforms
  • existing relationships with local corporate or event clients
  • experience coordinating off-site catering or large-scale events
  • proficiency in CRM, catering software, and Microsoft Office Suite
  • passion for hospitality, sales growth, and exceptional customer service

Job Qualifications

  • 2+ years of experience in catering sales, restaurant sales, hospitality, or event management
  • strong understanding of food and beverage operations
  • proven sales, negotiation, and closing ability
  • excellent written and verbal communication skills
  • strong organizational skills with the ability to manage multiple events simultaneously
  • experience within a restaurant or restaurant group catering program
  • familiarity with catering software, CRM systems, and/or POS platforms
  • existing relationships with local corporate or event clients
  • experience coordinating off-site catering or large-scale events
  • proficiency in CRM, catering software, and Microsoft Office Suite
  • passion for hospitality, sales growth, and exceptional customer service

Job Duties

  • generate new catering business through outbound sales initiatives, networking, referrals, and local market outreach
  • respond promptly and professionally to all catering inquiries via phone, email, and online platforms
  • prepare customized catering proposals, menus, and pricing aligned with client needs and event objectives
  • negotiate and close contracts to achieve revenue and profitability goals
  • serve as the primary point of contact from inquiry to event completion
  • coordinate all event details including menus, guest counts, delivery logistics, timelines, and special requests
  • conduct site visits, tastings, and client meetings
  • ensure accurate communication of event details to culinary, service, and store management teams
  • attend and oversee on-site events or deliveries as needed to ensure service excellence
  • partner with restaurant managers, catering leads, and area coaches to support flawless execution of catering orders and large-scale events
  • maintain accurate event orders, contracts, and internal documentation
  • ensure compliance with food safety regulations, service standards, and company policies
  • assist in staffing coordination and scheduling for catering needs
  • meet or exceed catering sales goals through effective planning and strategic execution
  • track sales activity, forecasts, and key performance metrics
  • maintain accurate and timely records within catering software and/or CRM systems
  • analyze sales trends to identify growth opportunities and improve revenue strategies
  • deliver exceptional hospitality and customer service throughout the sales and event lifecycle
  • manage client feedback, address concerns, and handle last-minute adjustments with professionalism and a solutions-oriented approach
  • conduct post-event follow-ups to ensure client satisfaction and encourage repeat and referral business

OysterLink supports restaurant and hospitality hiring.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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