Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,400.00 - $64,900.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Pet insurance
Life insurance
401k with employer match
weekly pay
Hotel discount program
Flexible Spending Account (FSA)
Employee assistance program
Employee cafeteria
Direct Deposit
Job Description
The hiring establishment is the largest hotel and convention center in the region, a premier destination known for its extensive event spaces, hospitality excellence, and commitment to delivering outstanding guest experiences. This leading hotel and convention center offers a wide array of amenities and services tailored for business, social events, and conventions. Guests and clients benefit from modern facilities, dedicated staff, and strategic location, making it a preferred venue in the area. This establishment has earned a reputation for combining comfort, convenience, and professional service to meet and exceed client expectations consistently.
The role of Catering Sales Manager... Show More
The role of Catering Sales Manager... Show More
Job Requirements
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major
- 2-5 years experience in meeting/event management, food/beverage knowledge or related professional area
- 4-year Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or related major
- 2-5 years experience in meeting/event management, food/beverage knowledge or related professional area
- Excellent customer service skills
- Ability to multi task and thrive in a fast paced work environment
- Excellent attention to detail
- Must be a team player
Job Qualifications
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major with 2-5 years experience in meeting/event management, food/beverage knowledge or related professional area
- OR 4-year Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or related major with 2-5 years experience in meeting/event management, food/beverage knowledge or related professional area
- Excellent customer service skills
- Ability to multi task and thrive in a fast paced work environment
- Excellent attention to detail
- Must be a team player
Job Duties
- Managing all aspects of the assigned local meeting/catering group's lifecycle starting once the contract is fully executed
- Overseeing the event lifecycle from planning to execution and exit strategies
- Acting as the primary liaison between client and operational departments
- Coordinating client's plan and catering needs to ensure seamless execution
- Utilizing software to create and manage essential program documents such as event orders, diagrams, pre/post-convention reports
- Communicating event status and updates to client, and coordinate necessary changes
- Attending planning meetings, conference calls, and internal meetings related to event logistics and details
- Pro-actively resolving issues with event setups and ensure client requirements such as lighting and AV needs are met
- Delivering exceptional customer service and encourage the same from team members
- Guiding client through menu selections, beverage options, and room configuration
- Upselling food and beverage minimums and recommend additional activities or events
- Effectively communicating client needs to all departments to ensure adherence to hotel policies for guest satisfaction and profitability
- Managing revenue/room projections and estimates related to event needs and resource allocation
- Handling pre and post-event paperwork to ensure all details are documented and processed accurately
- Coordinating with the in-house reservations team regarding rooming lists, reservation pickup, sleeping room issues, and related questions
- Executing exemplary customer service, addressing any immediate needs or concerns to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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