Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Hyatt Place Phoenix is a premier hotel located in the vibrant heart of downtown Phoenix, Arizona. This property boasts timeless and refined energy with designs featuring modern deco-desert chic rooms, a custom lobby, and a stylish bar. Situated just three blocks from the Phoenix Convention Center and an array of notable local attractions such as the Orpheum Theatre, Chase Field, Talking Stick Resort Arena, and the Phoenix Art Museum, Hyatt Place Phoenix offers guests an exceptional combination of art deco design, casual atmosphere, and practical amenities. The hotel’s prime location provides guests with easy access to excellent shopping and dining... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business, or related field preferred
- Minimum 1 year of catering sales or event planning experience in a hotel or events-focused hospitality environment
- Knowledge of local market and event trends is a plus
- Strong organizational and time management skills with the ability to manage multiple priorities
- Exceptional communication, negotiation, and client service skills
- Proficiency in catering sales software such as Delphi, Opera, Envision or similar CRM systems
- Flexibility to work evenings, weekends, and holidays as business needs dictate
Job Qualifications
- Bachelor’s degree in hospitality management, business, or related field preferred
- Minimum 1 year of catering sales or event planning experience in a hotel or events-focused hospitality environment
- Knowledge of local market and event trends
- Strong organizational and time management skills
- Exceptional communication, negotiation, and client service skills
- Proficiency in catering sales software such as Delphi, Opera, Envision or similar CRM systems
- Flexibility to work evenings, weekends, and holidays
Job Duties
- Proactively solicit new group and social business for meetings, banquets, and special events through outbound sales efforts and by responding to incoming leads
- Conduct thorough site inspections and client meetings to promote the hotel’s event spaces, services, and amenities, while identifying client needs and securing business
- Develop and present customized proposals, negotiate rates and contract terms, and secure client commitments in alignment with property standards and revenue goals
- Serve as the primary point of contact for group clients, managing all planning and servicing aspects from contract signature through event execution
- Coordinate all event details with internal departments including Banquets, Culinary, AV, and Rooms to ensure service delivery matches the commitments made to the client
- Oversee Banquet Food & Beverage, AV, Meeting Room Rental, and ancillary services, ensuring timely communication and execution
- Act as the on-site contact during events, providing direct support to meeting planners and ensuring smooth operations and client satisfaction throughout the event
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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