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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.44 - $34.62
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus eligible
Retirement Plan
Employee Discounts
Training and Development
Job Description
Marriott International is a leading global hospitality company known for its commitment to providing exceptional guest experiences and fostering a positive work environment for its associates. The Tampa Marriott Water Street, located in the vibrant city of Tampa, Florida, is part of this renowned network of hotels dedicated to delivering outstanding service and luxury accommodations. As a full-service hotel, the Tampa Marriott Water Street offers a range of amenities and services catering to both business and leisure travelers. The hotel prides itself on its strategic location and unrivaled attention to detail, creating memorable experiences for its guests.
This oppor... Show More
This oppor... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years experience in sales, marketing, guest services, front desk, or related professional field
- Or 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major
- Ability to handle high-volume catering events
- Strong negotiation and contract closing skills
- Ability to work full-time on-site at Tampa Marriott Water Street
- Bonus eligibility
- Commitment to customer service excellence
- Collaborate effectively with internal and external stakeholders
- Adaptability to market trends and property needs
Job Qualifications
- High school diploma or GED
- Minimum 2 years experience in sales, marketing, guest services, front desk, or related professional field
- Or 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major
- Catering sales experience preferred
- Strong negotiating and communication skills
- Ability to manage budgets and forecasting
- Proficient in customer service and relationship building
- Knowledge of market conditions and competitors
- Ability to develop creative catering solutions
- Team collaboration skills
Job Duties
- Handles social and local corporate catering opportunities above group sales parameters
- Manages the sales efforts for local corporate and social catering
- Responds to incoming catering opportunities and qualifies new business
- Solicits affiliate business associated with citywide events
- Closes opportunities based on market conditions and needs
- Uses negotiating and creative selling skills to close business and contracts
- Develops and sells creative catered events and maximizes revenue by up-selling
- Manages catering sales revenue and budgets and provides forecasting reports
- Designs menus that drive sales
- Assists with selling and implementation of catering promotions
- Executes Marriott Customer Service Standards and Brand Standards
- Ensures seamless handover from sales to operations
- Monitors guest issues related to sales and channels issues appropriately
- Works collaboratively with off-property sales channels
- Interacts with kitchen, vendors, competitors, and hotel departments
- Provides exemplary customer service to drive satisfaction and loyalty
- Understands customer needs and recommends services
- Develops working relationships with operations to execute strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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