Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,300.00 - $74,600.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North is a global hospitality and food service company with a rich heritage of over 100 years of family ownership and operational excellence that spans multiple industries including sports, parks, gaming, and hospitality. At Truist Park in Atlanta, Georgia, home to Major League Baseball's Atlanta Braves, Delaware North operates concessions, premium dining, and restaurants. Since the stadium opened in 2016, Delaware North has been dedicated to delivering exceptional guest experiences through its innovative food and beverage offerings and event services. The company's culture emphasizes career growth, diversity, and inclusion, offering a supportive environment for team members to thrive and... Show More
Job Requirements
- Minimum three years of catering management experience in an arena or other large venue
- Experience in food preparation, inventory and cost control, scheduling, and purchasing
- Excellent customer service orientation
- Strong communication skills
- Proficient data analysis abilities
- Strong organizational capabilities
- Ability to work event hours including some holidays, weekends, and evenings
- Bachelor’s degree in hospitality management or related field preferred
Job Qualifications
- Minimum three years of catering management experience in an arena or other large venue
- Experience in food preparation, inventory and cost control, scheduling, and purchasing
- Excellent customer service orientation
- Communication skills
- Data analysis abilities
- Strong organizational skills
- Ability to work event hours including some holidays, weekends, and evenings
- Bachelor’s degree in hospitality management or related field preferred
Job Duties
- Partner closely with client, guests, and catering staff to produce exceptional events that exceed guest expectations, drive referrals, and build positive brand awareness
- Plan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughout
- Develop effective presentations, both verbal and written, where ideas and recommendations display a strong understanding and expertise in the sales process
- Manage the customer decision and relationship process, negotiate prices and arrangements with clients, draw up contracts, and secure the client's signature and deposit
- Coordinate with operations managers to organize the necessary banquet, kitchen, and service staff and arrangements for each event
- Document and review all records for each catering event and analyze what can be done to improve booking sales
- Maintain an excellent track record of maintaining budgetary allotments and exceeding guests' expectations
- Facilitate repeat and new business for catering functions and exceed the sales expectations of the Catering and Special Events Department
- Design and deliver appropriate catering menus by collaborating with clients and chefs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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