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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,400.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Pet insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Employee Discounts
Job Description
The Westin Cleveland is a premier hospitality establishment located in the vibrant heart of downtown Cleveland. This stunning hotel boasts 484 elegantly appointed rooms and is conveniently situated near iconic attractions such as the Rock and Roll Hall of Fame, Great Lakes Science Center, and Cleveland Convention Center. Sports enthusiasts will appreciate its proximity to Huntington Bank Field and Rocket Mortgage Field House Arena, both less than a mile away. The hotel’s refined spaces feature dynamic works from local artists, adding a distinctive touch of class and sophistication to the lobby and overall atmosphere. The Westin Cleveland is more than... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of catering sales experience
- Experience in similar size and quality hotel environment
- Proficiency in Microsoft Word, Excel and Delphi software
- Strong sales, revenue management and negotiation skills
- Ability to work under pressure and meet deadlines
- Excellent verbal and written communication skills
- Willingness to participate in community and industry activities
- Availability to work on a regular basis
Job Qualifications
- Prior experience in the field of hospitality with specific experience in catering sales is essential
- 1+ year in catering sales required
- Must have experience at a similar size and quality hotel
- High school diploma or equivalent required
- Bachelor's degree preferred
- Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi
- Advanced knowledge of sales skills, revenue management, training, and motivation of peers
- Knowledge of hotel features, benefits, and competing hotels within the market
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
- Ability to work effectively under time constraints and deadlines
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, public etc
Job Duties
- Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
- Understanding of both monthly forecasting and the annual budget process, as well as pace and productivity
- Understanding of yield management skills and the use of historical data
- Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations
- Participate in the research of the competition's products, services and pricing and use it to develop strategic business plans
- Maximize revenue by selling all facets of the hotel to previous, current and potential clients, including room rental, A/V and other revenue generation opportunities
- Experience selling to a variety of market segments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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