Delaware North

Catering Operations Manager, Patina Event Catering

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $68,640.00 - $88,400.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts

Job Description

Delaware North's Patina Group is a renowned leader in the premium segment of the restaurant and catering industry. Operating flagship restaurants and managing catering and food service operations at prestigious venues such as Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera, Patina Group has earned a reputation for excellence and innovation in hospitality. Recognized as one of America's Top 25 restaurant groups by Nation's Restaurant News, the company is committed to delivering exceptional service and memorable experiences for guests worldwide.

Operating under the legacy of Delaware North, a family-owned comp... Show More

Job Requirements

  • Minimum of three years catering management and operations experience in a fine dining venue
  • Bachelor's degree in hospitality management or related preferred
  • Experience in food preparation, inventory and cost control, scheduling, and purchasing
  • Excellent customer service orientation
  • Strong communication and organizational skills
  • Ability to analyze data and make sound decisions
  • Familiarity with standard food and beverage equipment
  • Flexibility to work event hours including holidays, weekends, and evenings
  • Ability to work effectively in a team-oriented environment

Job Qualifications

  • A minimum of three years of catering management and operations experience in a fine dining venue
  • Bachelor's degree in hospitality management or related preferred
  • Experience in food preparation, inventory and cost control, scheduling, and purchasing
  • Excellent customer service orientation, communication, and organizational skills
  • Ability to analyze data and make decisions
  • Must be familiar with standard food and beverage equipment
  • Ability to work event hours, including some holidays, weekends, and evenings
  • Strong interpersonal skills and the ability to work in a team-oriented environment

Job Duties

  • Partner closely with clients, guests, and catering staff to produce exceptional events that drive referrals and positive public opinion
  • Plan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughout
  • Manage the customer decision and relationship process
  • Organize the necessary banquet, kitchen, and service staff and arrangements for each event
  • Maintain an excellent track record of budgetary management and exceeding guests' expectations
  • Document and review all records for each catering event and analyze what can be done to improve booking sales
  • Facilitate repeat and new business for catering functions
  • Maintain an excellent knowledge of food, wine, and spirits while marketing our brand
  • Develop effective presentations both verbally and in writing where ideas, opinions, recommendations, and conclusions display strong understanding and expertise in the sales process
  • Design and deliver appropriate catering menus by collaborating with clients and chefs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location