Goode Company Restaurants logo

Catering Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Weekly Payroll
meal discounts
Opportunities for advancement
Disability insurance
Dental Insurance
Vision Insurance
Health Insurance
401(k) matching
Health savings account

Job Description

Goode Company is a renowned restaurant and catering service known for its commitment to delivering high-quality food and exceptional guest experiences. It operates with a strong focus on hospitality excellence and professional food preparation, ensuring memorable catering events that meet and exceed customer expectations. Goode Company has built a reputation through consistent service, culinary innovation, and attention to detail, making it a trusted name in the catering and restaurant industry. The company values teamwork, strong leadership, and operational efficiency as key drivers of its success and growth.

The Goode Company Catering Operations Manager plays a vital role within the organiza... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in catering or hospitality management
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong organizational skills
  • Ability to communicate effectively
  • Must comply with all health and safety regulations
  • Ability to lead and manage a team
  • Basic computer skills including MS Office

Job Qualifications

  • Strong leadership and team-management abilities
  • Excellent communication and customer-service skills
  • Ability to multitask, prioritize, and stay organized under pressure
  • Familiarity with catering software, MS Office, and basic budgeting
  • Knowledge of food safety, current food trends, and hospitality operations

Job Duties

  • Partner with the sales team to understand guest needs and serve as the primary operational point of contact
  • Review Banquet Event Orders (BEOs), confirm event details, and communicate updates to all relevant departments
  • Manage event calendars, staffing, equipment needs, and delivery schedules
  • Conduct site visits and confirm event dates, times, and locations
  • Oversee inventory levels, equipment movement, and event setup/breakdown
  • Ensure compliance with all health, safety, and sanitation regulations (HACCP/COSHH)
  • Interview, hire, train, and supervise catering staff
  • Schedule team members to meet event needs while managing labor costs
  • Ensure proper uniforms, grooming, professionalism, and adherence to company standards
  • Provide ongoing coaching, motivation, and hands-on leadership
  • Ensure all catered food meets company standards for taste, presentation, and portioning
  • Monitor food handling, storage, and preparation for compliance with health codes
  • Conduct regular safety and sanitation training
  • Inspect equipment, vehicles, and work areas for cleanliness and proper operation
  • Assist with budgeting, pricing, and cost control for catering operations
  • Support invoice processing, payment collection, and accurate event billing
  • Track product usage, labor, and inventory to maintain profitability
  • Complete required reports, timesheets, and event documentation accurately and on time
  • Monitor service standards, presentation, and guest satisfaction at events
  • Gather client feedback and communicate opportunities for improvement
  • Ensure consistent execution of brand standards across all catering events
  • Coordinate with restaurant managers to ensure proper handling of food, equipment, and supplies
  • Maintain catering supplies, paper goods, and smallwares
  • request purchases as needed
  • Lead by example with strong communication, organization, and problem-solving skills
  • Maintain a positive, team-focused environment
  • Uphold company policies, safety standards, and hospitality best practices
  • Work a flexible schedule including evenings, weekends, and holidays

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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