Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $56,100.00 - $62,400.00
Work Schedule
Standard Hours
Benefits
401(k) retirement plan
NAF pension plan
Medical insurance
Dental Insurance
Life insurance
flexible spending accounts
Tuition assistance program
Job Description
Marine Corps Community Services (MCCS) is a dynamic and comprehensive program dedicated to supporting and enhancing the quality of life for Marines, their families, and the greater Marine Corps community. MCCS operates through an integrated team environment composed of military personnel, civilian employees, contractors, and volunteers, who contribute collectively to the smooth and effective functioning of the organization. As a service-oriented entity, MCCS holds a steadfast commitment to the Marine Corps, ensuring that its programs and services are aligned with the needs and well-being of those it serves. The organization is built on principles of teamwork, dedication, and community support,... Show More
Job Requirements
- Must have five years related experience demonstrating knowledge of standardized mess or club catering and events practices
- Bachelor’s degree in Hotel/Restaurant Management preferred
- Knowledge of food and beverage operations, catering sales techniques, and banquet operations
- Ability to coordinate with various workstations to meet customer requirements
- Ability to demonstrate tact and diplomacy in interactions
- Knowledge of purchasing methods and proper storage
- Ability to prepare reports and contractual arrangements
- Basic proficiency in Microsoft Office
- Effective communication skills both oral and written
- Must be able to lift and carry objects up to 45lbs independently and over 45lbs with assistance
Job Qualifications
- Five years experience demonstrating knowledge of standardized mess/club or comparable catering and events practices, procedures, and pricing
- Bachelor’s degree in Hotel/Restaurant Management preferred
- Knowledge of food and beverage operations including catering sales techniques and banquet operations
- Ability to coordinate with various workstations to satisfy customer catering and party requirements
- Ability to demonstrate tact and diplomacy in dealing with clients, subordinates, and managerial personnel
- Knowledge of methods and procedures for purchasing, storing, and preventing spoilage and pilferage of food products
- Ability to prepare reports and complete simple contractual arrangements
- Basic knowledge of Microsoft Office
- Effective oral and written communication skills
Job Duties
- Plan, direct, and supervise the catering and events program at Officers' Club, Semper Fi Catering, and Events Center
- Acquire new sales leads while maintaining current sales and client relationships
- Assist in setting goals and budgets for the catering and events program
- Review financial status and recommend changes to increase profitability
- Ensure compliance with all food safety laws and internal policies
- Drive process improvements to enhance customer service and operational efficiencies
- Plan and coordinate special catering events such as membership affairs, command functions, cultural events, and balls
- Meet with clients to discuss requirements and explain services offered
- Prepare contracts, collect deposits, and process financial paperwork
- Supervise events as required
- Coordinate food and beverage needs with club personnel
- Arrange supplies, decorations, equipment, and personnel
- Maintain private party book and contract file
- Follow up with client evaluations of services rendered
- Promote catering program marketing plan
- Establish catering prices if applicable
- Plan, organize work, manage internal procedures and resources for maximum productivity
- Supervise Event Coordinators, counsel, train employees, schedule and direct work
- Approve or disapprove leave and personnel actions
- Oversee recruiting, hiring, onboarding, and job training
- Provide exceptional customer service and uphold high service standards
- Adhere to safety regulations and standards
- Use required safety equipment and observe safe work procedures
- Report workplace hazards, injuries, or property damage promptly
- Support principles of EEO program and prevention of sexual harassment
- Lift and carry objects up to 45lbs independently and objects over 45lbs with assistance
- Perform other related duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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