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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,432.26 - $88,690.68
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Employee assistance program
Professional Development
Job Description
The City of Roanoke is a vibrant and dynamic municipality committed to providing exceptional services and creating an inclusive, welcoming community for its residents and visitors. As part of its dedication to excellence, the City operates various facilities, including event centers like the Berglund Center, which serves as a premier venue for concerts, conferences, trade shows, and social gatherings. These venues are integral to the community's cultural and economic vitality, offering spaces that accommodate large audiences and diverse event needs. The City prides itself on maintaining high standards of customer service, operational efficiency, and community engagement in all aspects of... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in catering or food service management
- Valid food handler's certificate if required by state or county
- Valid alcohol service permit if required by state or county
- Ability to supervise and mentor staff
- Proficiency with Point-of-Sale and timekeeping systems
- Strong communication and interpersonal skills
- Ability to lift or move up to 10 pounds
- Flexibility to work evenings and weekends
- Basic math skills including cash handling
Job Qualifications
- Valid food handler's certificate if required
- Valid alcohol service permit if required
- Familiarity with inventory cost control and menu planning
- Proficiency in basic computer applications including email, Excel, Word, Outlook, Microsoft 365
- Knowledge of Point-of-Sale and timekeeping systems
- Strong cash handling and basic math skills
- Excellent verbal and written communication skills
- Ability to project professional manner and appearance
- Ability to work variable schedules including evenings and weekends
Job Duties
- Manage catering operations including staff and inventory
- Assist in the overall management of catering and concessions operations
- Ensure total compliance with all alcohol service policies
- Provide ongoing supervision, mentoring, and coaching to hourly event staff
- Monitor product quality and guest service levels
- Troubleshoot technical problems with Point-of-Sale systems
- Coordinate staffing schedules and employee assignments
- Oversee linen requirements and inventory management
- Assist in the training and documentation of employee performance
- Manage catered events from setup to teardown
- Market and sell catering services
- Maintain costing and pricing sheets
- Process client requests and special needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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