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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $33.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Zero-deductible Medical Plan
Pre-Tax Commuter and Parking Benefits
Dental
PTO
Vision
floating holidays
Chiropractic and Acupuncture Services
Birthday pay
long-term disability
401K matching program
Life insurance
2% Company Profit Sharing
Flexible Spending Account (FSA)
Employee assistance program (EAP)
Friends and family rates at Nikko/Okura Hotels
Reciprocity Rates at Participating Hotels
Employee discounts in ANZU and Feinstein’s at the Nikko
Travel Assistance through Mutual of Omaha
Free Employee Dining Room Meals
Free laundry and/or parking to those who qualify
access to health club (Nikko Fitness Center, swimming pool, fitness classes)
Employee Computer Access for Web Browsing and Printing
Fitness/Gym Reimbursement
Employee Job Referral Program
Employee Recognition Programs and Employee Appreciation Events
Job Description
Hotel Nikko San Francisco is a prestigious luxury hotel situated just off Union Square in the bustling downtown area of San Francisco. Known for its outstanding service and luxurious accommodations, Hotel Nikko San Francisco features 532 elegantly appointed guest rooms and suites designed to offer comfort and style to both leisure and business travelers. The property also boasts 22,000 square feet of versatile meeting and banquet space, ideal for hosting a diverse range of functions from corporate meetings and conferences to social events and weddings. The hotel prides itself on having recently undergone a significant multi-million dollar renovation, enhancing its... Show More
Job Requirements
- Some college education
- three plus years sales or catering experience
- knowledge of hotel and food and beverage operations preferred
- fluent English
- ability to stand and move frequently
- ability to lift up to 25 pounds
- good communication skills
- ability to perform reading, writing, and math tasks
- problem solving and organizational skills
- ability to work nights, weekends, and holidays
- ability to travel for events
- adherence to company policies
Job Qualifications
- Some college education
- minimum three years sales or catering related experience
- knowledge of hotel and food and beverage operations preferred
- fluent in English
- strong communication skills
- proven ability in customer relationship management
- strong negotiation skills
- experience in event planning and coordination
- proficiency in sales contract management
Job Duties
- Establish client base through direct sales efforts
- secure new business for the hotel
- negotiate guest room rates and meeting room rentals
- produce and review sales contracts and event orders
- handle inquiries and provide client proposals
- work with hotel departments to facilitate client services
- welcome group contacts and ensure guest satisfaction
- organize special events and site inspections
- maintain client files and produce sales reports
- provide five-star service as primary contact
- attend trade shows and conventions
- follow up with guests to ensure satisfaction
- promote teamwork and coordinate with departments
- assist in sales action plans and budgeting
- coordinate menu planning and banquet arrangements
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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