Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,000.00 - $68,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Split Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Oak Hill Country Club is a prestigious and renowned private club known for its exceptional facilities and outstanding member services. Located in an idyllic setting, Oak Hill offers an exclusive experience to its members with world-class golfing amenities, elegant dining options, and a wide range of social and corporate events. The club prides itself on maintaining high standards of hospitality, combining tradition with modern luxury to create memorable experiences for its members and their guests. Oak Hill Country Club is dedicated to fostering a welcoming and professional atmosphere upheld by its commitment to excellence and attention to detail. The club... Show More
Job Requirements
- Must be 18 years of age
- must be able to lift 75 pounds
- must have a reliable form of transportation to and from work
- must be able to follow written and verbal instructions
- able to meet and perform the physical requirements of the job and to work effectively in an environment typical of this position
- regularly exposed to moving mechanical parts and outside weather conditions
- occasionally exposed to wet and/or humid conditions
- high, precarious places
- extreme cold
- extreme heat
- noise level in the work environment is usually moderate to loud
- must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts
- expected to work 40-60 hours per week throughout the year and additional hours during event weeks
Job Qualifications
- Degree from a hotel, hospitality or restaurant school or college preferred
- a minimum of one to three years of management experience in hospitality, focusing on catering and event sales and planning
- wedding, large event and/or fine dining management experience a plus
- valid driver's license
- food safety certification
- alcoholic beverage certification
Job Duties
- Executes booking arrangements with members and sponsored guests for banquets, luncheons, weddings, and other social events
- obtains pertinent information needed for event planning
- performs administrative duties including, but not limited to, place cards, floorplans, printed event menus, event signage, monthly calendars
- shows members and sponsored guests through Oak Hill's facilities offering suggestions to promote the merits of the club facilities for their event
- responds daily and promptly to members and guests' inquiries, requests, and concerns regarding events
- works with and guides the members and sponsored guests to propose menus, arrange timelines, develop floor plans, and arrange other details integral to their event
- procures outside services and equipment as dictated by each event at the request of the members and sponsored guests
- develops relationships with and regularly reviews vendors to ensure Oak Hill is receiving quality services and products at a competitive price
- facilitates Banquet Event Orders (BEO) detailing all information discussed with members and sponsored guests and secures their signature in a timely manner
- collaborates with and communicates effectively across departments to ensure event details, service standards, and finishing arrangements are properly executed in alignment with clients' needs and expectations
- coordinates with Banquet Manager, Banquet Captains, Restaurant Managers, and Housemen to ensure all event requirements and objectives are accomplished
- oversees Oak Hill's online catering portal (Jonas) to ensure proper and orderly use of space that is consistent with club policy
- inspects finished arrangements and greets members, sponsors, and/or guest event contacts upon arrival and attends to any specific details
- assists Banquet Manager and Banquet Captains as needed during events and may manage a limited number of events
- takes a proactive approach in designing and coordinating all décor, activities, entertainment, rentals, hired services, etc. for development and execution of member Club Events as tasked by Senior Catering Manager
- develops and maintains systems for past and potential client files to streamline workflow and meet expected timelines
- verifies, approves, and finalizes billing of each event accurately
- provides necessary follow-up contact to ensure members and sponsored guests satisfaction and opportunities for future bookings
- attends weekly department and Clubhouse operations meetings
- accepts client and member complaints and works with Senior Catering Manager to provide solutions to achieve member satisfaction professionally and timely
- assists the Senior Catering Manager and Executive Chef in developing and updating menu packages
- carries out all bylaws and policies set by the Board of Directors
- continues to acquire knowledge in the latest trends of event planning and service by reading trade publications, attending seminars, and furthering education
- any and all other duties as assigned by the Senior Catering Manager, Director of Food and Beverage, or Assistant General Manager
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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