Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
sick leave
Holiday pay
401(k) retirement plan
Job Description
Hotel Contessa is an intimate, all-suite retreat situated directly on San Antonio's famous Riverwalk. The hotel is renowned for its stylish suites that reflect the rich history and vibrant culture of San Antonio, offering guests a unique and luxurious stay experience. As part of HEI Hotels and Resorts, Hotel Contessa is dedicated to providing exceptional service in a memorable setting, capturing the spirit and elegance of the city. As an employer of choice, the hotel prides itself on offering career growth opportunities, comprehensive training programs, and a supportive work environment that emphasizes work-life balance. Benefits such as free lunch, free... Show More
Job Requirements
- Minimum 1+ year in catering sales experience
- Prior experience in hospitality industry
- Proficiency in Microsoft Office and hotel sales software
- Strong sales and negotiation skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Willingness to participate in industry events and networking
- Valid work authorization for employment
Job Qualifications
- Prior hospitality experience with specific experience in catering sales is essential
- Minimum 1+ year in catering sales required
- Experience at a similar size and quality hotel preferred
- Proficient in Microsoft Word, Excel, and hotel sales system
- Strong sales and revenue management skills, with the ability to train and motivate peers
- Knowledge of hotel features, benefits, and competitive landscape
- Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences
- Ability to work effectively under time constraints
- Strong organizational, problem-solving, and client service skills
Job Duties
- Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication
- Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets
- Apply yield management techniques and analyze historical data to maximize revenue and profitability
- Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability
- Conduct market research on competitors' products, services, and pricing to inform strategic business plans
- Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value
- Build and maintain long-term client relationships, ensuring repeat business
- Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities
- Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments
- Conduct hotel site inspections and client presentations with professionalism and confidence
- Participate in trade shows, sales blitzes, and networking events to generate leads
- Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution
- Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction
- Manage A/V equipment as a profit center when applicable
- Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events
- Monitor market trends, competitor activity, and key client accounts to identify growth opportunities
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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