Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
401(k) Plan
Job Description
The Woodlands Resort, Curio Collection, located just 2 miles from The Woodlands Waterway in the Houston Area, is a renowned destination known for its excellence and rich history. Celebrating 50 years alongside The Woodlands township, this resort offers an exquisite blend of luxurious accommodations and exceptional service. As part of HEI Hotels and Resorts, the property thrives on a deep commitment to its associates, recognizing them as the greatest asset driving its success. HEI ensures that its team members receive competitive compensation and benefits, alongside industry-leading tools, training, and ongoing support to foster continuous growth and excellence. The company expresses... Show More
Job Requirements
- Prior hospitality experience
- Minimum 1+ year catering sales experience
- Proficiency in Microsoft Word and Excel
- Experience with hotel sales systems
- Strong communication skills
- Ability to work under time constraints
- Knowledge of hotel operations and market
- Strong organizational and client service skills
Job Qualifications
- Prior hospitality experience with specific experience in catering sales is essential
- Minimum 1+ year in catering sales required
- Experience at a similar size and quality hotel preferred
- Proficient in Microsoft Word, Excel, and hotel sales system
- Strong sales and revenue management skills, with the ability to train and motivate peers
- Knowledge of hotel features, benefits, and competitive landscape
- Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public
- Ability to work effectively under time constraints
- Strong organizational, problem-solving, and client service skills
Job Duties
- Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication
- Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets
- Apply yield management techniques and analyze historical data to maximize revenue and profitability
- Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability
- Conduct market research on competitors' products, services, and pricing to inform strategic business plans
- Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value
- Build and maintain long-term client relationships, ensuring repeat business
- Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities
- Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments
- Conduct hotel site inspections and client presentations with professionalism and confidence
- Participate in trade shows, sales blitzes, and networking events to generate leads
- Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution
- Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction
- Manage A/V equipment as a profit center when applicable
- Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events
- Monitor market trends, competitor activity, and key client accounts to identify growth opportunities
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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