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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $87,500.00 - $104,900.00
Work Schedule
Standard Hours
Job Description
ISS Facility Services operates as a globally recognized leader in facility management and support services, committed to delivering high-quality, sustainable, and efficient solutions across various industries. As part of ISS Group, one of the world’s largest facility services organizations, ISS / Guckenheimer provides premier food services and catering tailored to meet the needs of diverse clients. With a strong commitment to excellence, innovation, and sustainability, ISS fosters a working environment that values diversity and inclusion, supporting employees from all backgrounds to thrive. The organization is dedicated to making communities more resilient and just by upholding principles of fairness, respect, and... Show More
Job Requirements
- High school diploma or equivalent
- ServSafe certification or willingness to obtain
- Experience in commercial kitchen environments, preferably in a leadership role
- Ability to lift 25 pounds and work on feet for extended periods
- Availability to work under pressure during peak operational hours
- Commitment to adhere to all safety, sanitation, and food handling standards
- Effective interpersonal and communication skills for team collaboration
- Ability to maintain accurate records and comply with audit requirements
Job Qualifications
- Passion for customer service
- Positive attitude
- Dependable
- Ability to communicate effectively
- ServSafe certified or ability to become ServSafe certified
- Must be able to lift a minimum of 25lbs
- Come to work properly dressed according to the dress code
- HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment
Job Duties
- The Catering Chef is responsible for all back of the house elements and supports all Cafes on campus at the ISS/GEI operated facility to ensure client and guest satisfaction
- The Catering Executive Chef will ensure ISS/GEI best practices are being followed in order to uphold our high-quality standards
- This position will assist the Catering Director/Manager and/or General Manager in achieving financial success of the company through the implementation of all culinary best practices, guidelines, policies, and SOPs dictated by ISS/GEI
- These responsibilities may differ from account to account, depending on the business needs and client requirements
- Kitchen organization and cleanliness provides a safe environment for all employees and guest
- Workplace Safety guidelines, policies, and SOPs are followed daily
- Food Safety guidelines, policies, and SOPs are followed daily
- Menu guidelines, policies, and SOPs are followed daily
- Products are labeled accurately according to the labeling SOP
- All HACCP guidelines, policies, and SOPs are followed daily
- All internal audit guidelines, policies, and SOPs are followed daily
- Maintain a consistent passing score on your internal audit each quarter
- Ensure immediate corrective actions are given, and documented when workplace safety and sanitation guidelines, policies, and procedures are not being followed
- Procurement Integrity Index scores are complaint with our Key Performance Indicators
- Utilize NetMenu to create seasonal, regionally inspired, plant forward recipes and menus with a minimum of 2 weeks available in the system at all times
- Communicate the budget and support each Cafe lead in maintaining all Menu offerings
- Follow cafe specific, client approved programming as well as core program standards
- Ensuring all menus and recipes are accurately and efficiently prepared, cooked, and portioned for various meal periods to include but not limited to, breakfast, lunch, dinner and special/catered events
- Maintain accurate production records both pre and post service
- Accurately prepare recipes using cooking techniques as outlined by ISS/GEI
- Ensure the highest quality of food is served
- Utilize NetMenu Order Worksheets to purchase the appropriate amount of ingredients for preparation
- Always provide the highest quality of service in accordance with ISS/Guckenheimer standards
- Ensure employees have appropriate equipment, inventory, and resources to perform their jobs duties and meet goals in a timely manner
- Notify management when there are any ingredient discrepancies/availability, food/equipment safety, or any other situation that requires management attention
- Ensure that all required NetMenu applications are maintained and accurately functioning, to provide historical data to the broader leadership team
- Attend and participate in culinary leadership team meeting to provide feedback and to communicate areas of support needed as well as victories
- Ensure all company guidelines, SOPs, and policies are followed daily and initiatives are properly communicated and followed by employees
- Ensure all ISS/GEI procurement purchasing guidelines, policies, and SOPs are followed daily
- Procurement Integrity Index scores are complaint with our Key Performance Indicators
- Ensure Inventory is taken and documented monthly
- Inspect that all products in BOH are labeled properly according to the Labeling SOP
- Is the final decision maker for all new back of house team members
- Lead in all aspects of culinary training and validation as directed by Food Excellence/L&D
- Responsible for training and development of BOH employees in NetMenu, all operational standards, food safety, and workplace safety
- Support GM with all team members Personal Development Plans, Mid-Year and End of Year Reviews
- Ensure proper documentation and corrective actions is taken when necessary
- Align with General Manger on all financial initiatives and targets through maintaining budget in - food, labor and operating costs
- Support GM in keeping accurate financial records in – food, labor, operating costs to provide historical data in variance calls
- Support GM in consistently meeting financial goals and expectations set by the Area Manager
- Responsible for all catered events this includes but not limited to, ensuring all operational standards and Catering guidelines are followed, coordinate service with Catering Dept, delivery and display set up of all events in a timely manner, NetMenu recipe based high quality food, workplace safety, food safety, and following our contracted event costing requirements
- May perform other duties and responsibilities as needed
- Work up to 8 hours a day on your feet, excluding breaks
- Employee must be able to work under pressure and time deadlines during peak periods
- This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks
- Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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