Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Group medical
Dental
Vision
Life
Disability Benefits
Employee assistance program
Paid Time Off
Sick Time
401(k) plan with Company Match
Team member rates
Complimentary room night program
complimentary monthly Golf
Retail Discounts
Spa Discounts
Dining Discounts
Job Description
Terranea Resort is a premier coastal destination and luxury resort located in Southern California. Renowned for its breathtaking ocean views, upscale accommodations, and exceptional service, Terranea offers a unique blend of natural beauty and sophisticated amenities. The resort provides guests with a wide array of recreational activities including world-class golf, spa services, fine dining options, and outdoor adventures. As part of an esteemed hospitality group, Terranea is committed to delivering unparalleled guest experiences through attention to detail, personalized service, and a dedicated team of professionals. The resort has earned a reputation as a top choice for leisure travelers, corporate retreats,... Show More
Job Requirements
- Bachelor's degree in hospitality management, business, or related field preferred
- minimum 2-3 years of experience in catering, conference services, or event management, preferably in a hotel or resort environment
Job Qualifications
- Strong knowledge of event planning, catering sales, and group services
- excellent communication, negotiation, and presentation skills
- ability to manage multiple events simultaneously with a high level of detail and organization
- proficiency in catering/sales software (Delphi, Social Tables, Sertifi or similar systems) and Microsoft Office Suite
- flexible schedule, including evenings, weekends, and holidays as business demands
Job Duties
- Sell and service small meetings, social events, and group catering functions, maximizing revenue opportunities while delivering personalized service
- conduct site tours and client meetings to promote hotel facilities and services
- prepare proposals, contracts, and banquet event orders (BEOs) to communicate client needs and event details to internal teams
- coordinate with banquet, culinary, and operations staff to ensure flawless execution of all events
- maintain accurate and timely client records in sales and catering systems
- proactively upsell products, services, and enhancements to maximize event revenue
- build and maintain strong client relationships to encourage repeat business and referrals
- monitor event progress and resolve any issues that arise to ensure client satisfaction
- assist with forecasting, budgeting, and achieving sales goals
- stay up-to-date with industry trends, competitor offerings, and local market opportunities
- perform duties in a safe manner, observing all safety procedures and report all accidents and injuries in a timely manner
- be responsible for the cleanliness of the immediate work area as well as the general property
- be attentive to any objects, conditions, or actions that may risk accidents and/or injuries to a guest or fellow employee and report all unsafe conditions
- subscribe to proper grooming, dress, and uniform standards as set forth by company policy
- be courteous to all guests and fellow associates
- communicate effectively with peers, management, line and front of the house employees
- practice effective listening
- perform related duties as required
- maintain the company image and vision statement
- provide an exceptional guest experience
- make optimal use of financial resources
- participate in ongoing training and encourage the personal development of all associates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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