Terranea

Catering Events Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Group medical
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Employee assistance program
Paid Time Off
401(k) Plan
Team member rates
complimentary room nights
Golf privileges
Retail Discounts
Spa Discounts
Dining Discounts

Job Description

Terranea Resort is a premier coastal destination known for its stunning ocean views, luxury accommodations, and exceptional guest services. As a luxury resort and event venue located on California's Palos Verdes Peninsula, Terranea offers an unparalleled environment for events ranging from intimate meetings to grand social gatherings. The resort prides itself on delivering personalized experiences combined with seamless execution that leaves a lasting impression on all guests and clients. With a strong commitment to excellence in hospitality and a diverse array of amenities and venues, Terranea continues to be a sought-after destination for both business and leisure events. Joining the... Show More

Job Requirements

  • Bachelor’s degree in hospitality management, business, or related field preferred
  • Minimum 2-3 years of experience in catering, conference services, or event management, preferably in a hotel or resort environment
  • Strong knowledge of event planning, catering sales, and group services
  • Excellent communication, negotiation, and presentation skills
  • Ability to manage multiple events simultaneously with a high level of detail and organization
  • Proficiency in catering/sales software (Delphi, Social Tables, Sertifi or similar systems) and Microsoft Office Suite
  • Flexible schedule, including evenings, weekends, and holidays as business demands

Job Qualifications

  • Bachelor’s degree in hospitality management, business, or related field preferred
  • Minimum 2-3 years of experience in catering, conference services, or event management, preferably in a hotel or resort environment
  • Strong communication skills
  • Excellent negotiation and presentation abilities
  • Proven ability to manage multiple events simultaneously with meticulous attention to detail
  • Proficiency with catering and sales software such as Delphi, Social Tables, Sertifi or similar systems
  • Skilled in Microsoft Office Suite
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Sell and service small meetings, social events, and group catering functions, maximizing revenue opportunities while delivering personalized service
  • Conduct site tours and client meetings to promote hotel facilities and services
  • Prepare proposals, contracts, and banquet event orders (BEOs) to communicate client needs and event details to internal teams
  • Coordinate with banquet, culinary, and operations staff to ensure flawless execution of all events
  • Maintain accurate and timely client records in sales and catering systems
  • Proactively upsell products, services, and enhancements to maximize event revenue
  • Build and maintain strong client relationships to encourage repeat business and referrals
  • Monitor event progress and resolve any issues that arise to ensure client satisfaction
  • Assist with forecasting, budgeting, and achieving sales goals
  • Stay up-to-date with industry trends, competitor offerings, and local market opportunities
  • Perform all duties in a safe manner, observing all safety procedures and report all accidents and injuries in a timely manner
  • Be responsible for the cleanliness of the immediate work area as well as the general property
  • Be attentive to any objects, conditions, or actions that may risk accidents and/or injuries to a guest or fellow employee
  • Report all unsafe conditions
  • Must subscribe to proper grooming, dress, and uniform standards as set forth by Company policy
  • Be courteous to all guests and fellow associates
  • Communicate effectively with peers, management, line and front of the house employees
  • Practice effective listening
  • Performs related duties as required
  • Maintain the company image and vision statement
  • Provide an exceptional guest experience
  • Make optimal use of financial resources
  • Participate in ongoing training and encourage the personal development of all associates

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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