Lago

Catering Event Sales Coordinator

Cleveland, OH, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

employee discount
Paid Time Off
Salary plus commission

Job Description

Lago Custom Events is a premier event planning and management company dedicated to creating unforgettable experiences. Specializing in high-level weddings, social and corporate events, conferences, and special occasions, Lago Custom Events prides itself on delivering exceptional service and successfully executing flawless events. The company’s commitment to excellence is evident through its comprehensive approach to event coordination, ensuring each client's vision is brought to life with precision and creativity. By maintaining high standards and staying attuned to client needs, Lago Custom Events has established itself as a trusted leader in the event planning industry.\n\nWe are currently seeking a skilled Catering Event... Show More

Job Requirements

  • Respond to client inquiries and nurture relationships in a timely and professional manner by providing general information and developing customized proposals based on client requirements
  • Convert leads to clients, create and manage bookings in the reservation system, accurately prepare group booking contract documents in accordance with company policies, secure signed contracts and deposits in established timelines
  • Coordinate all aspects of the client’s experience at the property, schedule and manage menu tastings, create room diagrams based on the client’s preferences, create the banquet event order, and collect advance deposits and final payments in accordance with established policies
  • Assist clients with what is offered for rentals, recreational activities, transportation, entertainment, and other requests to create overall positive experiences
  • Effectively and proactively communicate contracted arrangements and client needs and preferences to the property’s operations team, ensuring all client expectations are met or exceeded
  • Schedule and manage pre-event meetings to review all aspects with clients, as well as the internal team assigned to the event
  • Stay updated on industry trends and market demands, identifying new opportunities to enhance the event experience and exceed client expectations
  • Occasional travel to key and emerging markets to participate in trade shows to promote Salerno Group properties and services
  • Active participation in networking organizations and activities to cultivate relationships and grow referrals

Job Qualifications

  • Proven experience in event sales and planning, with a track record of successful events and client satisfaction
  • Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with clients, vendors, and team members
  • Strong organizational and project management abilities, able to manage multiple priorities simultaneously and meet deadlines
  • Treat people with respect and dignity, keep commitments, inspire trust in others, work ethically and with integrity, and uphold the organization’s values
  • Proficient in using Microsoft Office programs, including Word, Excel, Outlook, and Teams
  • Experience using TripleSeat, All Seated, OpenTable preferred
  • A positive, can-do attitude and ability to work effectively under pressure, maintaining composure and solving issues quickly and professionally
  • A broad understanding of the event and hospitality industry and the day-to-day operations of a full-service, on and off-site event management company
  • Passion for the events industry, staying up-to-date with industry trends and best practices

Job Duties

  • Respond to client inquiries and nurture relationships in a timely and professional manner by providing general information and developing customized proposals based on client requirements
  • Convert leads to clients, create and manage bookings in the reservation system, accurately prepare group booking contract documents in accordance with company policies, secure signed contracts and deposits in established timelines
  • Coordinate all aspects of the client’s experience at the property, schedule and manage menu tastings, create room diagrams based on the client’s preferences, create the banquet event order, and collect advance deposits and final payments in accordance with established policies
  • Assist clients with what is offered for rentals, recreational activities, transportation, entertainment, and other requests to create overall positive experiences
  • Effectively and proactively communicate contracted arrangements and client needs and preferences to the property’s operations team, ensuring all client expectations are met or exceeded
  • Schedule and manage pre-event meetings to review all aspects with clients, as well as the internal team assigned to the event
  • Stay updated on industry trends and market demands, identifying new opportunities to enhance the event experience and exceed client expectations
  • Occasional travel to key and emerging markets to participate in trade shows to promote Salerno Group properties and services
  • Active participation in networking organizations and activities to cultivate relationships and grow referrals

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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