Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $68,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
short term disability
Complimentary associate parking
Complimentary meal for every shift worked
25% discount on resort outlets
hotel discounts with OPL
Friends and family discount
Job Description
OPAL Grand is a renowned resort dedicated to delivering exceptional guest experiences through exemplary service and high-quality hospitality offerings. The company values its team members as its most important asset and strives to cultivate a work environment that promotes growth, professionalism, and employee satisfaction. As a full-service resort, OPAL Grand offers a range of amenities, including banquet and catering services, to support various types of events and functions for both corporate and social occasions. This commitment to excellence is evident in their selection process, ensuring they recruit individuals who align with the resort's mission and values, contributing to a positive... Show More
Job Requirements
- Hospitality degree or equivalent experience
- minimum two years related experience
- knowledge of rooms, catering, food and beverage, and hospitality practices
- strong communication and negotiation skills
- ability to work extended hours and weekends when required
- ability to handle multiple tasks and client needs concurrently
- commitment to high customer service standards
Job Qualifications
- Hospitality degree or four-year college degree preferred
- minimum of two years' experience required in a related position with this company or other organizations
- thorough knowledge of practices and procedures of rooms, catering, food & beverage and hospitality professions
- communication skills in negotiation, persuasion, selling and influencing professionals and/or resort guests
Job Duties
- Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals
- solicit, negotiate and book social catering events through outside sales calls, telemarketing, networking, etc., while maximizing banquet space to meet/exceed revenue goals
- execute a territorial marketing strategy to capture the maximum amount of revenue and meet/exceed sales goals
- plan, up-sell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc.
- complete contracts, prepare appropriate paperwork, coordinate with appropriate hotel areas, and resolve customer issues to ensure quality product delivery and customer satisfaction
- prepare status and month end reports to keep management abreast of activities
- maintain up-to-date knowledge of corporate/hotel procedures and products and the competition's product, strengths and weaknesses
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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