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SSA Group

Catering - Catering Operations Coordinator

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $25.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
meal plan
Employee Discounts
Bereavement leave

Job Description

SSA Holdings is a renowned hospitality partner that has been serving cultural attractions for over 50 years. With a strong focus on blending admissions, culinary, and retail services, SSA is dedicated to crafting innovative and seamless guest journeys. The company’s hallmark, 452 Hospitality, emphasizes people, innovation, and operational intelligence to create memorable and impactful experiences for guests and partners alike. SSA operates in diverse locations across the United States, offering tailored hospitality services to leading cultural institutions, museums, and attractions. With a commitment to inclusion, diversity, and sustainability, SSA embraces technological advances and strategic partnerships to deliver exceptional service that... Show More

Job Requirements

  • strong interpersonal and communication skills
  • exceptional problem-solving and decision-making abilities
  • ability to remain organized and flexible in a fast-paced environment
  • proficiency in basic office functions and computer skills
  • physical ability to stand for extended periods and handle boxes up to 35 lbs
  • availability to work varied hours including nights, weekends, and holidays

Job Qualifications

  • 1-2 years of experience in catering operations or event planning preferably in off-site catering, hotel, or cultural attraction venues
  • knowledge and execution of BEOs
  • working knowledge of Tripleseat is a plus
  • must be 18 years or older
  • strong interpersonal and communication skills
  • exceptional problem-solving and decision-making abilities
  • ability to remain organized and flexible in a fast-paced environment
  • proficiency in basic office functions and computer skills

Job Duties

  • Oversee and execute all aspects of events with focus on F&B operations including setup, staffing, and equipment
  • coordinate with operations and culinary teams to ensure flawless event execution
  • walk event spaces before events to ensure everything is in working order and resolve issues promptly
  • batch and distribute BEOs weekly for planning purposes
  • distribute revisions to key stakeholders when necessary
  • advise sales team on any outstanding balances due post event
  • oversee quality, product levels, and inventory of F&B products
  • ensure compliance with all food safety regulations and practices
  • create eye-catching and innovative F&B displays in collaboration with the Executive Chef
  • facilitate maintenance and repairs of F&B equipment as necessary
  • communicate and collaborate effectively with Catering Operations, Culinary Team, and other departments involved in events
  • uphold and demonstrate complete understanding of company policies and procedures
  • ensure compliance with local, state, and federal laws
  • maintain a clean, safe, and organized work environment
  • develop and execute plans for coordinating department sales goals with budget and operational plans
  • analyze sales and inventory to maximize opportunities
  • minimize controllable costs and strategize on revenue avenues
  • promote an inclusive and supportive approach within the unit
  • support sustainability and conservation efforts in line with company and client guidelines
  • deliver warm, welcoming, and memorable experiences for every guest and client

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location