Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
on-demand pay program
meal plan
Job Description
SSA (Specialized Services Associates) is a leader in the hospitality industry with over 50 years of experience partnering with cultural attractions to curate exceptional hospitality experiences. As a company, SSA integrates admissions, culinary, and retail operations with innovative strategies and meaningful human connections to craft seamless and memorable guest journeys. Their commitment lies in prioritizing people, fostering innovation, and leveraging operational intelligence to create special moments with lasting impacts. Known internally as 452 Hospitality, this philosophy guides their service delivery, emphasizing warmth, inclusivity, and excellent guest engagement. SSA and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and... Show More
Job Requirements
- Strong interpersonal and communication skills
- Exceptional problem-solving and decision-making abilities
- Ability to remain organized and flexible in a fast-paced environment
- Proficiency in basic office functions and computer skills
- Physical ability to stand for extended periods and handle boxes up to 35 lbs
- Availability to work varied hours, including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- 1-2 years of experience in catering operations and/or event planning, preferably in off-site catering, hotel, or cultural attraction venues
- Knowledge and execution of Banquet Event Orders (BEOs)
- Working knowledge of Tripleseat is a plus
- Strong interpersonal and communication skills
- Exceptional problem-solving and decision-making abilities
- Ability to remain organized and flexible in a fast-paced environment
- Proficiency in basic office functions and computer skills
- Must be 18 years or older
Job Duties
- Oversee and execute all aspects of events, with a focus on F&B operations including setup, staffing, and equipment
- Coordinate with the operations and culinary teams to ensure events are executed flawlessly
- Walk event spaces before events to ensure everything is in working order and address any issues promptly
- Batch and distribute BEOs weekly for planning purposes
- Distribute revisions to key stakeholders when necessary
- Advise sales team on any outstanding balances due post event
- Oversee quality, product levels, and inventory of F&B products
- Ensure compliance with all food safety regulations and practices
- Create eye-catching and innovative F&B displays in collaboration with the Executive Chef
- Facilitate the maintenance and repairs of F&B equipment as necessary
- Communicate and collaborate effectively with the Catering Operations, Culinary Team, and other departments involved in events
- Uphold and demonstrate a complete understanding of company policies and procedures
- Ensure compliance with local, state, and federal laws
- Maintain a clean, safe, and organized work environment
- Develop and execute plans for coordinating department sales goals with budget and operational plans
- Analyze sales and inventory to maximize opportunities
- Minimize controllable costs associated with the operation and strategize on revenue avenues
- Promote an inclusive and supportive approach within the unit
- Support sustainability and conservation efforts in line with company and client guidelines
- Deliver warm, welcoming, and memorable experiences for every guest and client
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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