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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $29.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
Palmetto Dunes Oceanfront Resort is a premier luxury resort located along the beautiful coastline known for its stunning ocean views, exceptional hospitality, and versatile event spaces that cater to a wide array of special occasions. The resort prides itself on delivering not only outstanding accommodations but also unforgettable experiences through its dedicated team and world-class amenities. As a leader in the hospitality industry, Palmetto Dunes offers a welcoming environment for guests seeking memorable celebrations, corporate events, weddings, and more. The resort’s commitment to service excellence is rooted in its Noble Purpose, emphasizing genuine care for guests and creating lasting positive... Show More
Job Requirements
- Must be at least 21 years of age
- ability to effectively communicate in the primary language(s) of customers and staff, with strong verbal and written communication skills
- prior sales experience preferred
- availability to work weekends and holidays required
- proficiency in Microsoft Excel, Salesforce, and Micros (POS) systems preferred
- bachelor's degree or equivalent combination of education and experience
Job Qualifications
- Bachelor's degree or equivalent combination of education and experience
- prior sales experience preferred
- proficiency in Microsoft Excel, Salesforce, and Micros (POS) systems preferred
- strong verbal and written communication skills
- ability to work weekends and holidays
- ability to effectively communicate in the primary language(s) of customers and staff
Job Duties
- Solicit and promote special event business through advertising, cold calling, contacting past customers, relationships with local businesses and other cost-effective activities
- respond to all leads on a timely basis
- negotiate final pricing, prepare contracts, and secure customer signatures
- collect deposits and final payments as required before and after the event
- document final arrangements with clients on function sheet including number attending, schedule of events and menu
- regularly review upcoming events function sheets and have thorough understanding of all requirements on upcoming scheduled events
- work diligently with the Food & Beverage department on complete event details from contracting through completion
- communicate with PD Security on gate entry needs and provide Front Desk with event details
- complete site tours with potential clients as requested
- provide food & beverage management and Banquet Captain with a copy of each function sheet to gain thorough understanding of event specifications
- requisition or obtain equipment needed for each event ensuring customer expectations and requirements are met
- inspect event room prior to start of each function checking room setup, menu, service staff conform to function sheet
- greet customers prior to start of each function and be present until needed
- periodically check with customer to ensure satisfaction and respond to requests
- prepare and complete accurate bill at function completion and collect final payment
- help live out company's Noble Purpose by ensuring customer requirements and specs are adhered to and functions run smoothly, efficiently, and profitably
- leave guests with a "WOW" story to tell about their experience
- share customer impact stories with team in meetings and management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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