Catering and Events Manager - Hacienda Hotel Old Town Best Western Plus
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.25 - $32.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Best Western Plus Hacienda Hotel Old Town is a historic hospitality landmark nestled in the heart of San Diego's Old Town. This charming hotel spans 4.5 acres and consists of 200 rooms across multiple buildings, offering guests panoramic views, a beautiful on-site restaurant, a sparkling pool, and three unique meeting spaces. The property skillfully blends timeless character with modern hospitality amenities, making it a standout destination for both leisure and business travelers. As the newest addition to the WS Management portfolio, the hotel is currently undergoing an exciting multi-year renovation aimed at elevating the guest experience while preserving the property's... Show More
Job Requirements
- Bachelor's degree in Business, Hospitality, or related field preferred
- minimum 1 year experience in hotel catering sales
- strong knowledge of San Diego market
- proven track record in sales and revenue growth
- excellent communication and negotiation skills
- proficiency in hotel sales software and Microsoft Office
- strong organizational skills
- ability to work flexible hours including evenings, weekends, and holidays
- ability to work independently and collaboratively
- passion for guest service and hospitality
Job Qualifications
- Bachelor's degree in Business, Hospitality Management, or related field preferred
- 1+ years of experience in hotel catering sales
- knowledge of San Diego market and established industry contacts
- demonstrated success in meeting and exceeding sales targets
- strong communication and negotiation skills
- proficiency in hotel sales software such as STS
- proficiency in Microsoft Office Suite
- ability to work independently and as part of a team
- strong organizational and time management skills
- flexibility to work evenings, weekends, and holidays
- passion for hospitality and commitment to outstanding service
Job Duties
- Develop and implement comprehensive catering and events strategy aligned with hotel revenue goals
- lead, mentor, and develop catering and events team
- collaborate with sales, food and beverage, and operations departments
- drive catering revenue through proactive sales and relationship building
- manage key accounts and high-profile clients
- oversee creation of proposals, contracts, and BEOs
- ensure proper event detailing, execution, and follow-through
- communicate event details across departments
- monitor event setups, service, and breakdown
- create annual budgets, forecasts, and strategic plans
- monitor revenue, profitability, and costs
- approve pricing, packages, and service charges
- maintain accurate records and reports
- ensure compliance with hotel policies, brand standards, and legal regulations
- represent the hotel at industry, networking, and community events
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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