Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.00 - $48.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel Discounts
Educational opportunities
Retirement Plan
stock purchase program
Job Description
Our hotel is ideally located just one mile from Downtown Napa and within close proximity to numerous renowned local wineries, making it a prime destination for travelers seeking both comfort and access to Napa's famous wine country. Set amidst seven acres of beautifully landscaped grounds, our property is a haven of natural beauty featuring California redwoods, rose gardens, and diverse resident wildlife. As a pet-friendly resort, we welcome guests and their furry companions, enhancing the hospitable experience.
Currently, we are in the final stages of a major renovation and rebranding to join the Curio Collection by Hilton in ear... Show More
Currently, we are in the final stages of a major renovation and rebranding to join the Curio Collection by Hilton in ear... Show More
Job Requirements
- Minimum 2 years of hotel catering or venue sales experience
- familiarity with hotel property management systems
- strong negotiation and communication skills
- ability to work collaboratively with sales and hotel departments
- problem-solving and conflict resolution skills
- dependable with regular attendance
- ability to manage multiple priorities and deadlines
- customer-focused mindset
Job Qualifications
- Minimum of 2 years of hotel catering sales, venue or convention center sales experience
- knowledge of hotel property management systems such as Delphi.fdc
- strong negotiation and sales skills
- excellent organizational and communication abilities
- ability to resolve conflicts and solve problems effectively
- experience in event coordination and client relationship management
- demonstrated ability to upsell and maximize revenue
- proficient in event documentation and service coordination
Job Duties
- Negotiate business through proposals and contracts to close business
- design creative menus and events to maximize revenue and enhance event experience
- maintain existing relationships with corporate and social accounts
- manage event documentation and coordinate with sales, hotel departments, and customers to ensure high-level service
- ensure a smooth turnover process from sales to service and back to sales
- identify and leverage opportunities to upsell and offer enhancements
- serve as the primary contact for event planners during the event process
- organize, plan, and prioritize duties by developing plans and goals
- communicate timely with internal and external clients via phone, email, written documents, or in-person
- resolve conflicts and negotiate while handling complaints, disputes, and grievances
- participate in customer site inspections and assist with the sales process
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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