Catering and Events Manager - DoubleTree by Hilton Alana Waikiki Beach
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $72,500.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel program
Complimentary meal on shift
debt-free education
401k plan
Employee Stock Purchase Program
Career growth and development
Job Description
DoubleTree by Hilton Hotel Alana Waikiki Beach is an exceptional hotel located at the edge of the famous Waikiki Beach in Honolulu, Hawaii. Situated just steps away from iconic destinations such as the Royal Hawaiian Center and Ala Moana Center, this hotel offers guests a perfect blend of serene paradise and vibrant city life. The establishment embodies the genuine Aloha spirit, providing a warm and welcoming atmosphere throughout its property, which creates an inviting environment for both guests and employees alike. As part of the globally recognized Hilton brand, DoubleTree by Hilton Hotel Alana maintains a reputation for quality, innovation,... Show More
Job Requirements
- Minimum of two years of hospitality leadership experience at manager level
- Knowledge of Delphi.fdc or similar property management systems
- Prior sales or catering experience in hotels or private clubs
- Strong negotiation and closing skills
- Excellent communication abilities
- Ability to multitask and manage event logistics
- Commitment to customer satisfaction
- Willingness to participate in meetings and update relevant systems
- Ability to work flexible hours as needed
Job Qualifications
- Minimum of two years hospitality leadership experience at manager level
- Working knowledge of Delphi.fdc or similar property management systems
- Sales or catering experience in hotels or private events such as country clubs
- Strong closing skills with negotiation ability and sales savvy
- Excellent communication and interpersonal skills
- Demonstrated ability to manage multiple projects and priorities
- Proficiency in event planning and coordination
- Customer-focused mindset
- Ability to work effectively in a team environment
Job Duties
- Solicit and respond to customer inquiries regarding the purchase of food and beverage, meeting space, and ancillary services from the hotel
- Search for new business opportunities, qualify leads, and solicit potential clients
- Negotiate, create, and execute proposals and agreements for meeting rooms, services, and food and beverage
- Develop strategies to meet or exceed established goals
- Maximize revenues and control expenses through effective negotiation, pricing, services and accurate forecasting
- Create Banquet Event Orders, Banquet Checks, Diagrams, Estimates, and all other necessary documentation to ensure proper event logistics
- Handle banquet checks, collect deposits, payments, and balance client accounts
- Communicate event details to respective departments and team members to ensure clear execution roles
- Conduct property tours to promote facilities and services
- Ensure customer satisfaction and loyalty
- Respond to internal and external requests in a timely, friendly, and efficient manner
- Participate in relevant internal and external meetings
- Update the Delphi system with client documents, calls, emails, and financial information
- Perform other duties and responsibilities as assigned or required
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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