Catering and Events Manager - DoubleTree by Hilton Alana Waikiki Beach
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Career growth and development
free meal on shift
Discounted hotel room stays worldwide
Short-Term Incentive Plan (SIP)
Health Insurance
Dental Insurance
Paid Time Off
Job Description
DoubleTree by Hilton Hotel Alana Waikiki Beach is a renowned hospitality establishment located at the edge of the vibrant Waikiki neighborhood in Honolulu, Hawaii. Positioned within a mile of iconic destinations such as Waikiki Beach, the Royal Hawaiian Center, and Ala Moana Center, this upscale hotel offers guests a unique blend of comfort, convenience, and the warm spirit of aloha. A part of the distinguished Hilton portfolio, DoubleTree by Hilton Hotel Alana boasts a commitment to delivering exceptional service and memorable experiences, welcoming travelers from around the world. The hotel is known not only for its prime location but also... Show More
Job Requirements
- Minimum two years hospitality related experience at manager level
- Knowledge of the hotel property management systems such as Delphi.fdc
- Hotel sales or catering experience preferred
- Comfortable negotiating and closing sales
- Ability to respond promptly to customer inquiries
- Strong organizational and time management skills
- Ability to operate and update hotel management software
- Excellent communication skills
- Ability to conduct property tours
- Demonstrated leadership abilities
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Minimum two years hospitality related experience at manager level
- Knowledge of hotel property management systems such as Delphi.fdc
- Hotel sales or catering experience preferred
- Experience in private events sales in country clubs is a plus
- Strong negotiation and closing skills
- Sales savvy with ability to create and execute agreements
- Ability to develop and implement strategic plans to meet financial goals
- Excellent communication and interpersonal skills
- Proficient in creating detailed event documentation
- Customer-focused with strong problem-solving skills
- Ability to work collaboratively with multiple departments
Job Duties
- Solicit and respond to customer inquiries regarding the purchase of food and beverage, meeting space, and ancillary services from the hotel
- Searching for new business opportunities, qualifying leads, and soliciting potential clients
- Proposal and agreement negotiation, creation, and execution for meeting rooms, services and food and beverage
- Develop strategies to meet or exceed established goals
- Maximize revenues and control expenses through effective negotiation of prices, services and accurate forecasting
- Creates banquet event orders, banquet checks, diagrams, estimates, and all other appropriate documentation to ensure logistics are planned properly
- Ring banquet checks, collecting deposits, payments, and balancing client accounts
- Communicates details to respective departments and team members so their specific roles in the execution of meetings, events and services are clearly understood
- Conduct property tours to promote facilities and services
- Responsible for customer satisfaction ensuring customer loyalty
- Respond to internal and external requests in a timely, friendly and efficient manner
- Participates in all relative internal and external meetings deemed necessary
- Update Delphi system with client documents, calls, emails, and financial information
- Performs other duties and responsibilities as assigned or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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