Catering and Events Manager - DoubleTree by Hilton Alana Waikiki Beach
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
career growth
Development programs
free meal on shift
Discounted hotel room stays
Short-term incentive plan
Paid Time Off
Employee Discounts
Job Description
DoubleTree by Hilton Hotel Alana Waikiki Beach is a premier hospitality establishment located at the edge of Waikiki, one of Hawaii's most famous tourist destinations. The hotel boasts a prime location within a mile from Waikiki Beach, the Royal Hawaiian Center, and Ala Moana Center, making it an ideal spot for visitors to enjoy both beachside relaxation and excellent shopping and entertainment. As part of the Hilton brand, DoubleTree by Hilton Hotel Alana Waikiki Beach upholds a strong reputation for quality service, comfort, and luxury, providing guests with an unforgettable experience highlighted by the renowned Aloha spirit. Known for its... Show More
Job Requirements
- Minimum two years hospitality related experience at manager level
- Knowledge of hotel property management systems such as Delphi.fdc
- Hotel sales or catering experience preferred
- Sales experience in private events such as country clubs is a plus
- Strong negotiation and closing skills
Job Qualifications
- Minimum two years hospitality related experience at manager level
- Knowledge of hotel property management systems such as Delphi.fdc
- Hotel sales or catering experience preferred
- Sales experience in private events such as country clubs is a plus
- Strong negotiation and closing skills
- Excellent communication and interpersonal skills
- Ability to develop and implement sales strategies
- Competence in creating detailed event documentation
- Knowledge of banquet event order processes
- Ability to work collaboratively with multiple departments
- Customer service orientation
- Proficient in managing client accounts and financial transactions
Job Duties
- Solicit and respond to customer inquiries regarding the purchase of food and beverage, meeting space, and ancillary services from the hotel
- Searching for new business opportunities, qualifying leads, and soliciting potential clients
- Proposal and agreement negotiation, creation, and execution for meeting rooms, services and food and beverage
- Develop strategies to meet or exceed established goals
- Maximize revenues and control expenses through effective negotiation of prices, services and accurate forecasting
- Creates Banquet Event Orders, Banquet Checks, Diagrams, Estimates, and all other appropriate documentation to ensure logistics are planned properly
- Ring Banquet Checks, Collecting Deposits, Payments, and Balancing Client Accounts
- Communicates details to respective departments and team members so their specific roles in the execution of meetings, events and services are clearly understood
- Conduct property tours to promote facilities and services
- Responsible for customer satisfaction ensuring customer loyal
- Respond to internal and external requests in a timely, friendly and efficient manner
- Participates in all relative internal and external meetings deemed necessary
- Update Delphi system with client documents, calls, emails, and financial information
- Performs other duties and responsibilities as assigned or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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