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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $26.44
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Job Description
Fontainebleau Las Vegas is a luxurious resort and hotel known for delivering exceptional hospitality experiences in the heart of Las Vegas. Renowned for its stunning architecture, world-class amenities, and vibrant entertainment options, Fontainebleau provides a sophisticated and elegant environment for guests seeking both leisure and business travel accommodations. The resort prides itself on maintaining the highest standards of guest service, combining innovative event spaces with personalized catering solutions to ensure unforgettable occasions. The commitment to excellence and guest satisfaction has positioned Fontainebleau Las Vegas as a premier destination for lavish weddings, social gatherings, corporate events, and large-scale conventions. With a... Show More
Job Requirements
- Must be at least 21 years of age
- Bachelor’s degree in hospitality, business, or related field or equivalent combination of education and experience
- Minimum one year of hotel experience in catering and events
- Experience in luxury guest experience training
- Delphi and Amadeus diagramming experience required
- Knowledge of meeting room capacities, banquet set-up, audio-visual, and function room details preferred
- Excellent communication and customer service skills
- Ability to work under pressure and manage stressful situations
- Proven ability to manage and prioritize multiple projects simultaneously
- Proficient in Microsoft Word, PowerPoint, Excel and Outlook
- Pleasant disposition and professional appearance
- Excellent organizational skills with attention to detail
- Must be willing and able to work flexible schedule including holidays, nights, and weekends
- Ability to function under time constraints and deadlines
- Experience in fast-paced, busy, and stressful environments
Job Qualifications
- Bachelor's degree in hospitality, business, or related field or equivalent combination of education and experience, preferably in a luxury resort setting
- Minimum of one year of hotel experience in catering and events
- Experience in luxury guest experience training
- Delphi and Amadeus diagramming experience
- Knowledge of meeting room capacities, banquet set-up, audio-visual, and function room details preferred
- Strong communication and customer service skills
- Excellent organizational skills and attention to detail
- Proficient in Microsoft Word, PowerPoint, Excel, and Outlook
- Pleasant disposition and professional appearance
- Ability to manage and prioritize multiple projects in a fast-paced environment
- Willingness to work flexible schedule including holidays, nights, and weekends
Job Duties
- Participate in daily departmental operations including reporting, training, distribution, change log, daily BEO meeting, daily events
- Develop and maintain filing systems for department operations
- Answer telephones and direct calls to appropriate departments
- Filter and input inquiries into Amadeus and assign accordingly
- Assist team in providing service levels for maximum profitability and guest satisfaction
- Assist in preparing for site visits, pre-planning meetings, in-house events, special events, pre-cons and post-cons
- Assist in generating catering, wedding, social catering and event prospectus, contracts and event orders
- Prepare for group arrivals including transfers, amenities, affiliates, VIPs, group resume, room inspections, restaurant and spa reservations, banquet event orders
- Provide ideas for departmental improvement and adapt to changing environment
- Follow Fontainebleau Las Vegas policies, procedures and SOPs
- Audit office management and keep supplies stocked
- Support Wedding and Event Managers in creating and developing wedding packages
- Collaborate with vendors for décor, entertainment, floral, photography, graphics
- Consult and confer with clients on wedding inquiries including venue details and execution
- Perform additional duties as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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