Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $37.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
Work-life balance
Job Description
The St. Regis San Francisco is a prestigious luxury hotel located at 125 Third Street, San Francisco, California. Renowned for its timeless glamour and vanguard spirit, the St. Regis brand is part of Marriott International's portfolio of luxury hotels and resorts, which operate in some of the world's most desirable locations. Since the brand's inception with the original St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, it has maintained a commitment to delivering bespoke and anticipatory service to every guest. The hallmark of St. Regis is graceful sophistication combined with... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- at least one year of related work experience
- no supervisory experience
- ability to use office equipment such as fax, copier, and computer
- effective verbal and written communication skills
- ability to maintain confidentiality
- professional personal appearance
- ability to handle physical tasks of moving objects up to 10 pounds
- compliance with company policies
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least one year of related work experience
- no supervisory experience required
- proficiency in office software and sales tracking systems
- strong communication and organizational skills
- ability to work collaboratively in a team environment
- attention to detail
- customer service orientation
Job Duties
- Perform general office duties to support sales and marketing
- prepare sales-related documents such as proposals, contracts, and banquet event orders
- promote awareness of brand image internally and externally
- gather materials and assemble information packages like brochures and promotional materials
- use sales techniques to maximize revenue while maintaining guest loyalty
- enter, retrieve, reconcile, and verify information in sales software
- answer guest questions about property facilities, services, rates, packages, promotions, restaurants, and special events
- serve as the point of contact for clients by phone and email
- follow company policies and ensure professional appearance
- maintain confidentiality of proprietary information and protect company assets
- welcome and acknowledge guests according to company standards
- anticipate and address guest service needs
- communicate clearly and professionally
- develop and maintain positive working relationships
- support team goals
- comply with quality assurance expectations
- move and handle objects weighing up to 10 pounds
- perform other reasonable job duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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