Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $37.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee assistance program
Job Description
St. Regis San Francisco is a prestigious luxury hotel located in the heart of San Francisco, California. Part of the esteemed St. Regis Hotels & Resorts portfolio under Marriott International, the property exemplifies timeless glamour combined with a modern spirit of innovation. Known for offering exquisite guest experiences, the hotel caters to discerning travelers by blending classical sophistication with contemporary sensibilities. With over 50 luxury hotels and resorts worldwide, St. Regis is committed to providing unparalleled service, including exclusive butler services, ensuring every guest's needs are anticipated and met with precision and warmth. Marriott International, the parent company, is known... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year of related work experience
- ability to communicate effectively in person and in writing
- proficiency with office and sales-related software
- ability to handle moderate physical tasks such as lifting up to 10 pounds
- willingness to adhere to company policies and procedures
- ability to work full time and maintain professional appearance
- no supervisory experience required
- no licenses or certifications needed
Job Qualifications
- high school diploma or general educational development (ged) certificate
- at least one year of related work experience
- strong communication and interpersonal skills
- proficiency in standard office software and sales-related software
- ability to multitask and manage time effectively
- customer service orientation
- ability to work collaboratively within a team environment
- professional appearance and demeanor
Job Duties
- perform general office tasks to support sales and marketing such as filing emails transcribing information sending faxes and photocopying
- prepare sales-related documents throughout the sales process such as proposals contracts and banquet event orders
- promote brand awareness internally and externally
- gather materials and assemble informational packages such as brochures and promotional items
- use sales techniques to maximize revenue while maintaining guest loyalty to Marriott
- enter withdraw reconcile and verify sales data such as commissions initiatives and third-party information using sales-related software
- respond to guest inquiries regarding hotel facilities services activity schedules rates room types packages promotions entertainment restaurants and special events
- serve as a point of contact with clients communicating via phone and email to address questions and requests
- comply with company policies maintain a clean and professional appearance and protect confidential information and company assets
- welcome and recognize guests per company standards anticipating and meeting their service needs with genuine appreciation
- communicate clearly and professionally both orally and in writing and answer telephones using proper protocol
- cultivate positive working relationships support team goals and respond appropriately to employee concerns
- adhere to quality assurance expectations
- move and handle objects weighing up to 10 pounds without assistance
- perform other reasonable duties as assigned by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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